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Technical Support Fundamentals

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Coursera

5

(4)

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Course Features

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Duration

20 hours

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Delivery Method

Online

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Available on

Limited Access

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Accessibility

Mobile, Desktop, Laptop

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Language

English

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Subtitles

English

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Level

Beginner

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Teaching Type

Self Paced

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Video Content

20 hours

Course Description

This is the first course in a series designed to prepare you for a position as an entry-level IT support specialist. This course will introduce you to the world of Information Technology (or IT). Information Technology covers many facets, including the Internet, software, troubleshooting and customer service. This course is designed to give an overview of the certificate program's topics.

Course Overview

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Hands-On Training,Instructor-Moderated Discussions

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Case Studies, Captstone Projects

Skills You Will Gain

What You Will Learn

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Customer Support

Linux

Troubleshooting

Course Instructors

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Google Career Certificates

Instructor

Google Career Certificates are part of Grow with Google, an initiative that draws on Google's 20-year history of building products, platforms, and services that help people and businesses grow. Throu...
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Course Reviews

Average Rating Based on 4 reviews

4.8

100%

Course FAQs

When will I have access to the lectures and assignments?

What will I get if I subscribe to this Certificate?

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