Sales Support Manager

Sales support managers are responsible for providing sales-related support to sales staff, completing administrative tasks related to operational activities, and implementing new policies to make sales processes more efficient. They also manage cooperation with cross-functional teams to introduce new products or services Sales support managers also deal with logistics issues and use their project management skills to reach all organizational goals. They interact with other production and marketing managers to form a cohesive concept for release and improve sales processes.As part of the sales support team, sales support managers handle order process activities, package coordination, and support for escalated customer-service issues. They keep accurate records of receipts, invoices, and items sold in a company database. They are in charge of motivating other sales staff to increase their sales, as well as maintaining excellent business relationships with internal team leaders, external partners, and vendors. Sales support managers provide performance reviews, facilitate training efforts, and act as a mentor to implement improved sales techniques.A bachelor's degree in business administration, logistics, or a similar field is required for this position. In addition, previous managerial and customer service experience is necessary. Sales and leadership certifications may be preferred. Sales support managers must have strong communication skills, organizational skills, and the ability to multitask on a variety of projects. They must have extensive knowledge of supply demand planning as well.

As a Sales Support Manager with 0-3 years of experience in the AE, your main responsibilities include:

• Provide administrative support to the sales team, including preparing sales reports, managing customer databases, and maintaining sales documentation.
• Assist with customer inquiries, resolve issues, and provide product information to support the sales process.
• Coordinate sales meetings, prepare presentation materials, and assist in the development of sales proposals.
• Collaborate with cross-functional teams to ensure smooth sales operations, including order processing, inventory management, and shipment tracking.

The role of a Sales Support Manager is crucial for the smooth functioning of sales operations. For individuals with 0-3 years of experience in the field, there are several alternative roles worth considering. Here are four options to explore:

• Sales Coordinator: A role that involves assisting the sales team with administrative tasks, managing customer inquiries, and coordinating sales activities.
• Business Development Associate: A position focused on identifying new business opportunities, conducting market research, and supporting the sales team in expanding the customer base.
• Customer Success Specialist: A role that focuses on ensuring customer satisfaction, building strong relationships with clients, and providing post-sales support.
• Sales Operations Analyst: A position that involves analyzing sales data, tracking performance metrics, and providing insights to optimize sales processes.

The Sales Support Manager role in the United Arab Emirates (UAE) is projected to experience significant growth in the market. Over the past 10 years, there has been a steady increase in demand for professionals in this position. According to the latest data from Google, the job market for Sales Support Managers in the UAE is expected to expand further in the coming years, creating numerous employment opportunities. The exact number of job openings in the future is not specified; however, the growth trend suggests a positive outlook for individuals aspiring to work in this role.