Management
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Introduction to Operations Management

Course Cover

5

(8)

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Course Features

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Duration

10 hours

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Delivery Method

Online

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Available on

Limited Access

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Accessibility

Desktop, Laptop

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Language

English

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Subtitles

English

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Level

Intermediate

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Teaching Type

Self Paced

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Video Content

10 hours

Course Description

You will learn how to improve the quality and productivity of your business processes, whether they are in manufacturing or services. Process analysis, flow rates, inventory levels, bottlenecks and flow rates are some of the key concepts. This course is completed successfully and you will be able to apply your skills to real-world business challenges as part of Wharton Business Foundations Specialization.

Course Overview

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International Faculty

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Instructor-Moderated Discussions

Skills You Will Gain

What You Will Learn

Process Analysis

Productivity

Quality

You'll learn how to identify key elements of process analysis: flow rates, and flow times, how to uncover bottlenecks, how to optimize labor and inventory, and how to handle the complexities of multiple flow units

You'll move on to the common blockers, measurements, indicators of effectiveness, improvement techniques and financial values

Major aspects of quality in operations, from examining the common reasons for defects to the most widely used implementation techniques for addressing problems of quality and ensuring reliability and standards

Course Instructors

Christian Terwiesch

Professor at the Wharton School

Christian Terwiesch is the Andrew M. Heller Professor at the Wharton School of the University of Pennsylvania. He also is a Professor in Wharton’s Operations and Information Management department as ...

Course Reviews

Average Rating Based on 8 reviews

5.0

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