Description

Insurance brokers often work as agents of large insurance companies or independently; in either case, they work directly with clients and must have necessary licenses in their states of employment.Insurance brokers provide insurance quotes via phone, online, or in-person. They must assess consumers’ individual needs prior to providing quotes and may need to conduct valuations of properties or businesses to be insured. They may also take photographs, obtain inspection reports, and compare coverage plans of different insurers. They must always try to secure the best rates without sacrificing quality (above-average ratings by third-party institutions) for their clients and must always be fair, ethical and unbiased in their work.Some insurance brokers may also need to pass series 6 and 7 exams administered by the Financial Industry Regulatory Authority (FINRA), a government agency. Excellent customer service and interpersonal skills are important in this position; on behalf of their clients, they must research ways to reduce premiums by combining different types of insurance, such as home and auto insurance, for substantial discounts. They must also explain any small print that clients should know, such as terms and conditions, and send them certificates of insurance when necessary. Insurance brokers are encouraged to read professional journals relevant to their industry to stay up-to-date in their careers.

Roles & Responsibilities

As an Insurance Broker with 3-6 years of experience in Australia, your main responsibilities include:

  • Build and maintain relationships with clients, understanding their insurance needs and providing appropriate coverage options.
  • Analyze insurance policies, negotiate terms, and secure the best premiums and coverage for clients.
  • Stay updated on industry trends, regulations, and new insurance products to provide accurate and up-to-date advice to clients.
  • Process insurance applications, handle claims, and assist clients in understanding policy terms and conditions.

Qualifications & Work Experience

For an Insurance Broker, the following qualifications are required:

  • In-depth knowledge of insurance products and services to effectively assess clients' needs and recommend suitable coverage options.
  • Excellent communication and interpersonal skills to build and maintain strong relationships with clients, insurance underwriters, and other stakeholders.
  • Strong sales and negotiation abilities to close deals and secure competitive insurance premiums for clients.
  • Attention to detail and accuracy in analyzing policy terms, conditions, and exclusions to ensure clients' coverage aligns with their risk management goals.

Essential Skills For Insurance Broker

1

Sales

2

Managing Accounts

3

Commercial Bonds

4

Insurance Management

Skills That Affect Insurance Broker Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Sales

3%

Managing Accounts

5%

Commercial Bonds

28%

Insurance Management

3%

Career Prospects

The role of an Insurance Broker in Australia, with 3-6 years of experience, offers various alternative career paths to explore. Here are four alternative roles to consider:

  • Claims Adjuster: A position involving the assessment and settlement of insurance claims, requiring strong analytical and negotiation skills.
  • Risk Manager: A role focused on identifying and managing potential risks for clients, providing advice on risk mitigation strategies and insurance coverage.
  • Underwriter: A position involving the evaluation of insurance applications, determining coverage terms and premiums based on risk assessment.
  • Account Manager: A role that involves building and maintaining relationships with clients, providing personalized insurance solutions, and ensuring customer satisfaction.

How to Learn

According to recent data from Google, the role of Insurance Broker in Australia is projected to experience steady growth in the market. Over the past 10 years, this job role has seen a consistent increase in demand and employment opportunities. Looking ahead, the future also looks promising, with a significant number of employment opportunities expected to be available in the insurance brokerage industry. As the insurance industry continues to evolve and individuals seek professional guidance for their insurance needs, the role of Insurance Broker is expected to play a vital role in providing expert advice and assistance.