Technical Delivery Manager

Technical delivery managers are a type of customer-relations manager specific to the information technology (IT) industry. They are employed, (sometimes on a contract basis and sometimes as full-time employees) to lead large-scale IT implementation projects. This work is largely mental, requiring great knowledge of IT infrastructure, excellent planning skills, and deep understanding of the specific solution being offered by the company for which they are working.Technical delivery managers generally work standard 40-hour, first shift weeks, though some overtime or time outside of business hours may be required, depending on the project in question. They must have strong skills in both planning and leadership, as well as the ability to coordinate many people and tasks simultaneously. They are generally responsible for everything from the initial planning and requirements gathering phases until the final workstation is implemented and all users are trained. While they may or may not have many hands-on roles in setting up solutions, they are responsible for the end result of the workers they coordinate.Because this is such a high-level role with such a great amount of responsibility, technical delivery managers are usually required to not only have a relevant educational background (generally consisting of a bachelor’s degree in an IT-related field), but also many additional certifications and several years’ experience working on IT project management teams. The specific certifications will vary by company, though MCSE (Microsoft Certified Systems Expert), ITIL (Information Technology Infrastructure Library), and PMP (Project Management Professional) certifications are among the most common.

As a Technical Delivery Manager with 6-9 years of experience in Australia, your main responsibilities include:

• Oversee the end-to-end delivery of technical projects, ensuring on-time and within-budget completion. You are responsible for managing the entire lifecycle of technical projects, from initiation to closure, by coordinating and supervising all project activities.
• Collaborate with cross-functional teams, including developers, engineers, and stakeholders, to define project scope and objectives. You work closely with various teams to establish clear project goals, requirements, and deliverables, ensuring alignment with business objectives.
• Monitor project progress, identify risks and issues, and implement mitigation strategies to ensure project success. You continuously monitor project performance, identify potential risks and obstacles, and take proactive measures to address them, ensuring project milestones are met.
• Provide leadership and mentorship to the project team, fostering a collaborative and high-performing work environment.

For a Technical Delivery Manager, the following qualifications are required:

• Extensive technical knowledge and experience in software development and project management to effectively oversee and coordinate technical projects.
• Strong leadership and team management skills to guide and mentor a team of developers, ensuring successful project execution and delivery.
• Excellent communication and interpersonal abilities to collaborate with stakeholders, including clients and cross-functional teams, to gather requirements, provide regular updates, and address any concerns.
• Solid problem-solving and decision-making skills to identify and resolve technical issues, mitigate risks, and ensure the smooth and efficient delivery of projects.

The role of Technical Delivery Manager is crucial for ensuring successful project delivery and coordination. With 6-9 years of experience in Australia's IT industry, professionals can explore various alternative roles. Here are four options to consider:

• IT Project Manager: A position that involves overseeing the planning, execution, and completion of IT projects, ensuring they are delivered on time and within budget.
• Service Delivery Manager: A role focused on managing the delivery of IT services to clients, ensuring high levels of customer satisfaction and service quality.
• Agile Coach: A position that involves coaching and guiding teams in adopting and implementing agile methodologies and practices to improve project delivery efficiency.
• IT Operations Manager: A role that involves overseeing the day-to-day operations of IT systems and infrastructure, ensuring smooth functioning and resolving any operational issues.

According to the latest data from Google, the role of a Technical Delivery Manager is experiencing significant growth in the Australian market. Over the past 10 years, this job role has shown consistent upward trends, with a promising future ahead. With the rapidly advancing technology landscape, there is an increasing demand for skilled professionals in this field. The job market for Technical Delivery Managers is expected to continue expanding, providing numerous employment opportunities in the future. This growth trajectory suggests a positive outlook for individuals interested in pursuing a career as a Technical Delivery Manager in Australia.