Description

Quality assurance coordinators work in a variety of industries to ensure that their company's quality-assurance standards and procedures are met. They review standards, policies, and procedures, as well as carry out programs to evaluate the effectiveness of existing programs. They may also write new standards and procedures.Most quality assurance coordinators work in a business setting during regular business hours. Depending on the industry, their work may consist of reviewing data over the computer, listening to representative phone calls, overseeing production and manufacturing, and performing tests. They may also participate in creating training manuals, quality guidelines, and workflow diagrams.Quality assurance coordinators may work closely with many other departments within the company. Often, they work closely with human resources to develop training and support for employees. They also may work with management to provide information for coaching and development. Upper management relies on their reporting to determine trending and forecasting. They may also work closely with the information technology (IT) team to report issues and define solutions that increase business effectiveness.Most quality assurance coordinators are required to have a bachelor’s degree in a field related to their business' industry, as well as experience in the field and an extensive knowledge of the standards of the company. They must also demonstrate excellent abilities in both written and verbal communication, as well as project management skills. Proficiency in word processing and spreadsheet software is also often required, as the job requires an ongoing tracking of data, as well as interpretation and report writing.

Roles & Responsibilities

As a Quality Assurance Coordinator with 9+ years of experience in Canada, your main responsibilities include:

  • Supervising and managing the Quality Assurance team, ensuring adherence to quality standards and procedures. Oversee team members, monitor their performance, and provide guidance for continuous improvement.
  • Developing and implementing quality control processes and procedures to ensure product/service excellence. Design and implement quality assurance plans, conduct audits, and identify areas for improvement.
  • Collaborating with cross-functional teams to establish quality metrics, monitor performance, and drive corrective actions. Work closely with various departments to establish quality goals, track performance, and address any issues.
  • Conducting regular inspections and audits to ensure compliance with regulatory requirements and industry standards.

Qualifications & Work Experience

For a Quality Assurance Coordinator, the following qualifications are required:

  • In-depth knowledge of quality assurance principles and practices to ensure compliance with industry standards and regulatory requirements.
  • Strong attention to detail and a meticulous approach to identify, track, and resolve quality issues, ensuring products/services meet or exceed customer expectations.
  • Excellent analytical and problem-solving skills to conduct thorough root cause analysis and implement effective corrective and preventive actions.
  • Proficient communication and interpersonal skills to collaborate with cross-functional teams, provide clear instructions, and report findings to management and stakeholders.

Essential Skills For Quality Assurance Coordinator

1

Database Management

2

Risk Management

3

Regulatory

4

Process Management

5

Quality Management

6

Document & Reporting Compliance

Career Prospects

The role of a Quality Assurance Coordinator is crucial in ensuring the quality and compliance of products or services. For professionals with 9+ years of experience in Canada's quality assurance industry, here are four alternative roles to consider:

  • Quality Assurance Manager: A position with increased responsibilities, overseeing the entire quality assurance process, managing teams, and implementing quality improvement initiatives.
  • Regulatory Compliance Specialist: A role focused on ensuring compliance with industry regulations and standards, conducting audits, and developing and implementing compliance strategies.
  • Continuous Improvement Manager: A position that involves identifying areas for improvement, implementing process improvements, and driving continuous improvement initiatives across the organization.
  • Quality Control Inspector: A role that focuses on inspecting and testing products or services at various stages of production to ensure adherence to quality standards and specifications.

How to Learn

The job role of Quality Assurance Coordinator in Canada is projected to experience significant growth in the market. Based on a 10-year analysis, employment opportunities for this role are expected to increase steadily. The latest data points available from Google suggest that this position will witness a surge in demand, presenting ample employment opportunities for prospective candidates. Emphasizing the importance of quality control and assurance in various industries, the job role of a Quality Assurance Coordinator is expected to remain vital, ensuring the compliance and standards of products and services, resulting in a promising future in the Canadian job market.