Description

Operations supervisors deal with the day-to-day issues that arise in the course of business. They need to know to whom they can turn in crisis and must be familiar with company policies and procedures. When state or municipal inspectors arrive, they need to respond adequately. Also, the operations supervisor must meet with supervisors, keep abreast of all policy changes, and follow relevant safety procedures. For operations to occur smoothly and on schedule, the operation supervisor must be able to deal with any emergency that arises within the company or outside the workplace (such as issues with suppliers). While the job typically occurs during regular business hours, the operations supervisors often is expected to be on call on nights and weekends.Operations supervisors typically have a four-year degree in business or a relevant field, as well as safety certifications. They must be hard working, intelligent, and organized. A good operation supervisor also is self-motivated, a good communicator, and a good listener. They must be comfortable working inside the office, as well as working outside in the field.

Roles & Responsibilities

As an Operations Supervisor with 0-3 years of experience in Canada, your main responsibilities include:

  • Oversee daily operations, ensuring smooth workflow and adherence to company policies and procedures. Monitor and manage daily operations to maintain efficiency and productivity.
  • Coordinate with team members to assign tasks, set priorities, and ensure timely completion of projects. Facilitate effective communication and collaboration among team members to achieve project goals.
  • Train and mentor new employees, providing guidance on job responsibilities and company standards. Support the onboarding process and help new employees acclimate to their roles and the company culture.
  • Conduct regular performance evaluations, provide constructive feedback, and implement strategies for improvement.

Qualifications & Work Experience

For an Operations Supervisor, the following qualifications are required:

  • Leadership skills to effectively guide and supervise a team, ensuring smooth operations and adherence to established processes.
  • Excellent organizational abilities to manage diverse tasks, prioritize workload, and meet multiple deadlines.
  • Strong problem-solving and decision-making capabilities to address operational issues promptly and implement effective solutions.
  • Effective communication skills to interact with team members, stakeholders, and senior management, facilitating clear and concise information sharing.

Essential Skills For Operations Supervisor

1

Training

2

Leadership Management

3

Operations Management

4

Customer Service

Skills That Affect Operations Supervisor Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Process Management

10%

Safety Program

3%

Project Management

20%

Quality Assurance

11%

Career Prospects

The role of an Operations Supervisor is crucial for ensuring smooth operations and productivity. For professionals with 0-3 years of experience in Canada, there are several alternative roles worth considering. Here are four options to explore:

  • Logistics Coordinator: A position that involves coordinating and optimizing the flow of goods, managing inventory levels, and ensuring timely delivery.
  • Quality Assurance Analyst: A role focused on ensuring product quality and adherence to standards through inspections, audits, and process improvements.
  • Customer Service Manager: A position that involves overseeing customer support operations, managing a team, and ensuring customer satisfaction.
  • Inventory Control Specialist: A role that focuses on monitoring and optimizing inventory levels, conducting audits, implementing inventory control procedures, and minimizing stock-outs.

How to Learn

The role of Operations Supervisor in Canada is expected to experience steady growth in the market. Over the past 10 years, there has been an upward trend in the demand for professionals in this position. With the increasing complexity of business operations and the need for efficient management, the employment opportunities for Operations Supervisors are anticipated to continue expanding. As per Google data, the projected growth rate is positive, indicating a promising future for individuals seeking employment as Operations Supervisors in Canada.