Description

The network operations manager is the primary person in charge of overseeing the operations of a data center, primarily through leading and mentoring a group of network engineers. They are also responsible for strategic planning and implementation, helping ensure that their data center remains ahead of demand in terms of storage space, processing power, and connectivity. The manager's tasks include developing annual budgets, assessing ongoing and future infrastructure needs, and the strategic decommissioning of old architecture before the end of its useful life cycle. Network operations managers play a part in the hiring and training of new employees as well. This is generally a full-time position that takes place in an office setting, although overtime may be required as outages or other urgent issues occur.At minimum, a network operations manager is expected to have a bachelor’s degree in computer science or a related field, though a master’s degree is generally preferred. Several years' experience in a data center, either as a network engineer or a network operations manager, is generally required as well. In addition, network operations managers generally need to be certified in the specific technologies used by a given data center, such as Cisco hardware for a general-use data center or SeaChange VoD for a data center specializing in streaming video.

Roles & Responsibilities

As a Network Operations Manager with 9+ years of experience in Canada, your main responsibilities include:

  • Overseeing the day-to-day operations of network infrastructure, ensuring optimal performance and reliability. This involves managing network equipment, monitoring network performance, and troubleshooting issues promptly.
  • Developing and implementing network policies and procedures to ensure security and compliance. You are responsible for establishing and enforcing network security measures and ensuring adherence to industry regulations.
  • Leading a team of network engineers and technicians, providing guidance and support. Your role includes managing and mentoring network staff, assigning tasks, and fostering a collaborative work environment.
  • Conducting regular network assessments and capacity planning to anticipate future needs.

Qualifications & Work Experience

For a Network Operations Manager, the following qualifications are required:

  • In-depth knowledge of network infrastructure and technologies to effectively design, implement, and optimize network architectures.
  • Strong problem-solving skills to identify and resolve network-related issues, ensuring minimal downtime and maximum network performance.
  • Experience in managing and configuring network devices, such as routers, switches, and firewalls, to maintain a secure and reliable network environment.
  • Excellent leadership and communication abilities to oversee a team of network engineers, coordinate with cross-functional teams, and effectively communicate network strategies and updates to stakeholders.

Essential Skills For Network Operations Manager

1

Network Protocols

2

Network Model

3

Network Administration

Career Prospects

The role of a Network Operations Manager is crucial in overseeing network infrastructure and ensuring its smooth functioning. With 9+ years of experience in Canada, professionals in this field can explore alternative roles that align with their expertise. Here are four options to consider:

  • IT Infrastructure Manager: This role involves managing the overall IT infrastructure, including hardware, software, networks, and data centers.
  • IT Service Delivery Manager: A position focused on ensuring the timely delivery of IT services and managing the relationship between IT and other business units.
  • Cybersecurity Manager: In this role, professionals can specialize in protecting the organization's network infrastructure from cyber threats and implementing security measures.
  • Technical Project Manager: This position involves managing and overseeing the implementation of various network-related projects, ensuring their successful completion.

How to Learn

Based on the latest data available from Google, the Network Operations Manager role in Canada is expected to experience significant growth in the market. Over the past 10 years, there has been a steady increase in demand for professionals in this field. As technology continues to advance and businesses rely more on efficient and secure networking systems, this trend is projected to continue. With the increasing importance of network infrastructure, it is expected that there will be ample employment opportunities for Network Operations Managers in the future.