Description

A social or community services manager often oversees a social services department for the government or a private medical facility. The goal of the social services manager is usually to provide services that can help in the healing process and will improve the standard of living for clients. Since this is a management position, many years of experience may have to be demonstrated, along with adequate management experience.This manager will often be responsible for hiring new staff. The manager may also have to prepare and carry out training for new staff members. The manager will also be in charge of carrying out employee evaluations and will sometimes have to administer employee discipline whenever necessary. The manager will sometimes oversee clients’ files and assess their needs, according to their mental and physical health. Then a plan to improve clients’ lives will be administered. This may involve providing references for various community services and needed health services. This manager will often carry out these duties with the help of social workers.Strong computer skills are needed in order to carry out communications, keep records, and create documents. This manager may also work with families of clients in order to discuss the best services possible for them. Most of the time, these managers maintain standard daytime office hours, though sometimes being on-call may be required. A minimum of a bachelor’s degree in social work or a similar field is usually needed, and a master’s degree is often preferred.

Roles & Responsibilities

As a Social or Community Service Manager with 3-6 years of experience in Canada, your main responsibilities include:

  • Coordinate and oversee community outreach programs, ensuring effective implementation and positive impact on the target population.
  • Develop and maintain partnerships with local organizations, government agencies, and stakeholders to enhance community services and resources.
  • Manage and supervise a team of social service professionals, providing guidance, support, and performance evaluations.
  • Conduct needs assessments and program evaluations to identify gaps in services and implement strategies for improvement, ensuring the highest level of support and assistance to the community.

Qualifications & Work Experience

For a Social or Community Service Manager, the following qualifications are required:

  • Bachelor's degree in social work, psychology, or a related field to establish a strong foundation in understanding social and community dynamics.
  • Proven experience in managing social or community service programs, showcasing the ability to develop, implement, and evaluate initiatives that effectively meet the needs of the community.
  • Strong leadership and interpersonal skills to inspire and guide a team of social workers or community service professionals, fostering an environment of collaboration and growth.
  • Excellent communication and networking abilities to establish and maintain relationships with community stakeholders, government agencies, and non-profit organizations for resource mobilization and collaboration.

Essential Skills For Social or Community Service Manager

1

Social Network

2

Social Responsibility

3

Social Awareness

Career Prospects

The role of a Social or Community Service Manager in Canada with 3-6 years of experience is crucial in facilitating positive change and addressing community needs. If you are looking for alternative roles, consider the following four options:

  • Program Coordinator: A position that involves planning, implementing, and evaluating programs to meet the needs of specific populations or communities.
  • Volunteer Coordinator: A role focused on recruiting, training, and supervising volunteers, ensuring they are effectively matched with appropriate opportunities.
  • Outreach Specialist: A position that involves actively engaging with community members, promoting programs and services, and building partnerships with other organizations.
  • Grant Writer: A role that involves researching and writing grant proposals to secure funding for community projects and initiatives.

How to Learn

According to Google's latest data, the job role of a Social or Community Service Manager in Canada is projected to experience significant growth in the upcoming years. Over the past 10 years, this position has witnessed a steady rise in demand, indicating its importance in addressing societal needs. The future appears promising, with a substantial number of employment opportunities expected to be available. It is anticipated that this occupation will continue to play an essential role in supporting and improving community well-being, making it an attractive career option for individuals passionate about making a positive social impact.