Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) v1.0 - On Demand

Basic understanding of networking, voice and video technologies

Describe the different codecs and how they transform analogue voice into digital streams

Knowledge of Cisco IOS XE command line

Configure and modify requirements within the Cisco Unified CM

Deploy and troubleshoot IP phones via manual configuration within Cisco Unified CM

Describe the call setup/teardown process for a SIP device

Manage user accounts and call routing in a Cisco Unified CM

Describe and configure dial plan elements within a single site Cisco Unified CM deployment

Implement basic globalized call routing within a Cisco Unified CM cluster

Implement public switched telephone network (PSTN) access

Implement, manage and troubleshoot media resources in a Cisco Unified CM

Analyze and troubleshoot SIP, H323, and media protocols

Implement call coverage in Cisco Unified CM

Configure and troubleshoot Cisco Unified CM Device Mobility, Extension Mobility, and Unified Mobility

Implement Cisco Unified CM Express for SIP phones

Implement globalized call routing between Cisco Unified CM clusters

Implement Media Gateway Control Protocol (MGCP) fallback and Survivable Remote Site Telephony (SRST) in Cisco Unified CM and in Cisco IOS XE gateways

Implement Call Admission Control and automated alternate routing (AAR) in Cisco Unified CM

Troubleshoot multisite Cisco Unified CM deployments

Implement Intercluster Lookup Service (ILS) between Cisco Unified CM clusters and enable General Data Protection Regulation (GDPR)

Configure and troubleshoot Cisco Unified Border Element

Network administrator

Network architect

Network designer

Network engineer

Network manager