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MicroMasters® Program in UX Design and Evaluation

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Course Features

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Duration

10 months

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Delivery Method

Online

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Available on

Limited Access

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Accessibility

Desktop, Laptop

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Language

English

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Subtitles

English

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Level

Beginner

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Effort

9 hours per week

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Teaching Type

Self Paced

Course Description

UX is crucial in the digital world. It's hard to emphasize how important it is. Forrester (2015) has shown that UX investments have performed better in both bull markets and recessions. This is more true than ever now that the pandemic has increased the popularity of remote work and online entertainment.

The UX Lab's most prominent professors will teach you the basics of User Experience. This UX MicroMasters program will teach you how to satisfy users and meet organizational goals. You will also learn how to apply a user-centred process for the development of digital products and services that solve real-world industry problems.

Each phase of user-centred design (UX Research, Design, Prototyping, Evaluation) will provide you with the theoretical knowledge and practical best practices necessary to plan, execute, analyze, communicate and communicate valuable insights for the next development phase.

This MicroMasters program can help you design new solutions for pressing problems, including employee-oriented software and personal financial services.

Each course will have you facing a series of challenges over a week that are based on the latest research at HEC MontrA (c)als Tech3lab Laboratory. These challenges will help you to improve your knowledge of core concepts as well as your ability in the highly-sought-after field UX. This includes user interface, heuristic analysis, usability testing and user interaction.

This is 20% of the coursework for a Master's degree in UX in Business Context from HEC MontrA (c)al. The Tech3lab is an applied laboratory in management science that specializes in the analysis and interaction between technological interfaces within organizations and their employees, customers, or customers.

Course Overview

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International Faculty

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Post Course Interactions

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Instructor-Moderated Discussions

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Case Studies, Captstone Projects

Skills You Will Gain

What You Will Learn

Design professional interfaces offering quality user experiences;

Develop empathy and insights using Web analytics and qualitative and quantitative methods;

Leverage insights from data in order to propose empirically-based recommendations;

Prototype low-tech mock-ups to high-fidelity interactive interfaces; and

Execute formal lab evaluations for all user testing, including compliance testing

Course Instructors

Pierre-Majorique Léger

Co-director of the Tech3Lab and director of the ERPsim lab

Pierre-Majorique is the Chairholder of the NSERC-Prompt Industrial Research Chair in User Experience, Co-director of the Tech3Lab and director of the ERPsim lab. He teaches in the Information Technology department of HEC-Montréal.

Camille Grange

Associate Professor, IT Department

Professor Grange's interests focus on three areas: the digital transformation of industries and organizations, the analysis, design and optimization of the online presence of companies and brands, an...

Chantal Labbé

Associate Professor, Department of Decision Science

Professor Labbé has earned a M. Sc. in Mathematics from the University of Montréal and her PhD from Waterloo University. She is a member of the Group for Research in Decision Analysis (GERAD). Chan...

Marc Fredette

Professor, Department of Decision Science

Professor Marc Fredette is a senior collaborator of the CRSNG-Prompt Industrial Research Chair in User Experience, member of the Tech3Lab Management Committee. He is also a member of several other re...
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