Description

The position of operations support specialist will require different skills based on the position and company. The job may require scheduling, accounting and bookkeeping. among the many responsibilities is the ability to write quickly and precisely, a basic understanding of computers and the software that is pertinent to the job, and the capability to adjust to the latest software swiftly. The duties assigned to a specialist in operation may change throughout the day. Specialists in operation support typically are under the supervision of executives and carry out all the tasks required to ensure smooth operations for business. Certain tasks require delegating or communicating information to different parties. excellent communication skills and the ability to quickly record the information verbatim are essential.

While a degree might not be required, a few employers require an operations support specialist who has college or an associate's level related to administration, English and business or similar fields. They typically need prior experience in the field. Basic math skills are crucial, since the specialists in operations support may be responsible for the management of payroll or financial records.

Roles & Responsibilities

As an Operations Support Specialist with 6-9 years of experience in India, the main responsibilities include:

  • Coordinating and overseeing daily operations to ensure efficient workflow and productivity.
  • Providing technical support and troubleshooting solutions for operational issues.
  • Developing and implementing standard operating procedures to streamline processes and improve efficiency.
  • Collaborating with cross-functional teams to analyze data and identify areas for operational improvement.

Qualifications & Work Experience

Major educational qualifications required for Operations Support Specialist are:

  • Bachelor's Degree in engineering, computer science, or computer science engineering or equivalent work experience.
  • Experience working with planograms.
  • Expert in a range of programs, languages, and systems.
  • Natural problem-solver with the ability to manage time and think critically.
  • Experience in ERP planning.
  • Expert in providing technical assistance with confidence.
  • Demonstrated time management skills and attention to detail.

Essential Skills For Operations Support Specialist

1

Operational Support

2

Operational Excellence

3

Operational Strategy

Career Prospects

The role of an Operations Support Specialist is crucial to ensuring efficient operations and process management. For professionals with 6-9 years of experience in India, here are four alternative roles to consider:

  • Senior Operations Manager: A role with broader responsibilities, including overseeing the entire operations function, managing resources, and optimizing processes for improved efficiency.
  • Supply Chain Analyst: A position focused on analyzing and optimizing supply chain processes, identifying cost-saving opportunities, and streamlining logistics operations.
  • Project Manager: A role that involves leading and managing cross-functional teams to execute projects, ensuring timely delivery, and coordinating various resources to achieve project goals.
  • Customer Success Manager: A position focused on building and maintaining strong customer relationships, ensuring customer satisfaction, and driving adoption and retention of products or services.

How to Learn

The role of Operations Support Specialist in India is expected to witness significant growth in the market. With increasing demand for operational efficiency and streamlined processes, this role is projected to expand in the coming years. According to a 10-year analysis, there is a steady upward trend in the job opportunities for Operations Support Specialists. As per Google's latest data, the employment opportunities for this role are expected to multiply, creating numerous job openings in the future. Overall, the job prospects for Operations Support Specialists in India appear promising with ample growth opportunities in the market.