Description

A specialist in implementation works as an entire team to ensure that the projects are completed on time and with the right quantity and kind of resources.

These specialists must have discussions with not only the technical teams, but also the client, to help determine the best design/specifications for the client. They should assist the team members to start meeting with clients, explain how the process of implementation will be communicated for members of the group, as well as also assign the team members the roles and duties.

A specialist in implementation works with the team to start the build of connectors (by obtaining all permissions and names of contacts needed to start). They must also document the timelines of meetings, deadlines and communication with different teams and with the client. Sometimes the implementation specialist must assist in scaling the company's efforts to implement by preparing documents for new implementations, documents procedures and checklists to aid in identifying any possible requirements, outliers or problems with the client that could occur.

A specialist in implementation typically requires approximately five years of experience in a similar job. They will also require the ability to manage multiple projects simultaneously as well as prior experience in the field of healthcare. Communication, interpersonal data analysis, abilities to manage projects are crucial.

Roles & Responsibilities

Within the context of the Implementation Specialist, employees are expected to fulfill the following roles and responsibilities in order to make meaningful contributions towards organizational success.

  • The Implementation Specialist is responsible for conducting client interviews to gather new system requirements.
  • The Implementation Specialist generates project plans based on identified requirements.
  • The Implementation Specialist collaborates with team members to ensure timely project completion.
  • The Implementation Specialist conducts training sessions to ensure client understanding of the newly implemented system.

Qualifications & Work Experience

Major educational qualifications required for Implementation Specialist are:

  • Bachelor's degree in engineering, computer science or computer information science in information technology or another related area.
  • Experienced in being an implementation specialist.
  • Solid technical expertise.
  • Expertise in the full range of Microsoft Office applications and SQL database management systems.

Essential Skills For Implementation Specialist

1

Customer Service

2

Customer Relationship Management

3

Strategy Implementation

Skills That Affect Implementation Specialist Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Customer Service

9%

Customer Relationship Management

18%

Career Prospects

If you're looking for roles similar to an Implementation Specialist, below are four alternative job positions to consider:

  • Customer Success Manager: Responsible for managing client relationships, understanding their needs, and ensuring customer satisfaction.
  • Technical Consultant: Works closely with clients to ensure successful integration of software solutions.
  • Project Coordinator: Responsible for managing project timelines and facilitating communication between teams and clients.
  • Business Analyst: Analyzes data and business processes to provide insights and make recommendations for process improvement.

How to Learn

The role of Implementation Specialist in India is projected to grow at a rapid pace in the coming years. According to a 10-year analysis, the job prospects for this role will increase significantly, with the growth rate expected to be around 18% per annum. As more and more companies digitize their operations, the demand for Implementation Specialists is expected to increase, leading to a surge of job opportunities in the future. Google Trends also indicates a steady rise in job search queries related to this role in India over the past few years. Overall, the future looks bright for individuals pursuing a career as an Implementation Specialist in India.