Why Automation and Digital Transformation Should Be Your Business Mantra in 2023

Digital Transformation is implementing digital technology in your business to drastically change how you operate and deliver value to the customers. It is all about making a cultural shift that requires relying on people and digital tools to maximize business processes and change the way business decisions are made. Digital transformation is all about rethinking your organization’s business model and bringing about a change in the culture that helps to improve the overall performance and efficiency of the team members. You can learn more about digital transformation with these courses on Careervira.

Introduction to Digital Transformation Part 1 Course

This helps you to understand the fundamental components related to Digital Transformation along with the basic overview. This course is useful for anyone involved in digital transformation irrespective of the industry or domain. You can learn the business fundamentals by using cutting edge technologies such as Artificial Intelligence (AI). You will be also be given an opportunity to work on real time case studies and Capstone projects for deeper insights and learning in the course.

Introduction to Digital Transformation with Google Cloud

Understand all the basics and fundamentals related to cloud, data, and digital transformation with this course. You will also understand the real world examples where companies have handled complex business requirements using cloud based technology. This course is a great value add especially when you are looking to make a transition and looking for best practices to achieve the much needed transition. Learn to implement digital transformation with Google Cloud at its core with this course.

IT automation or infrastructure automation is all about using digital tools and platforms to create processes, workflows, or predefined instructions that can reduce the overall manual work or effort. This means that you rely on existing technology to minimize human intervention with automated processes or steps.

Process Automation is an important step toward achieving digital transformation. Implementing automation across the entire business means that all the project teams can benefit from the newly efficient workflows and change in processes. That is why it becomes crucial for organizations to automate day-to-day workflows because it can help them achieve the much-needed digital transformation. If your organization is still thinking about implementing a simple automation solution, do not think twice.

Digital transformation builds new business opportunities, while automation ensures business processes are quicker and cheaper giving you a competitive market edge. You can use data points from different company sources and automated routine processes to identify and address customer pain points improving the overall business performance. As organizations are rapidly identifying processes that need to be automated with different technological capabilities, automation will drive modern business requirements.

Automation as a Strategic Tool with the Creation of Automation Platforms

Automation should fit into the current business setup and drive the overall growth of sales and strategy. When you perform process transformation, you can get desired results, and it aligns with the larger digital strategy. Once an organization is implementing automation, expectations are set around the tools and how these tools can be leveraged to create an automation strategy for successful digital transformation.

Deliver Top Class Customer Experience

Delivering top-notch customer experience is crucial to improve your overall sales and revenue. If you don’t deliver, the competition will benefit. Customers while interacting with organizations, are always looking to get correct information in real quick time. They can feel frustrated if the information is available only during business hours. This is where automation can play a critical role. Automation ensures that customers have a seamless experience by accessing the required information when they need it.

Increasing Overall Efficiency and Productivity of Project Teams

Automation helps to accelerate operations significantly while reducing errors when repetitive tasks are no longer performed by people. With the increased efficiency and productivity of different teams, it is easier to scale your business operations.

Improved Team Collaboration

Automated workflows help to bridge gaps and break down silos between different project teams. The collaboration tends to improve in the long run, which promotes cross-functional cooperation. When employees of different departments work in collaboration, they can provide better insights and take more informed business decisions. With process automation that offers the right integration capabilities, you can automate workflow and processes between diverse teams such as product, customer relationship, sales, support, etc.

Most organizations face challenges with the proliferation of Machine Learning (ML), AI, and optimizing the full potential when it comes to automation. This is because it requires them to stay updated with the changing technological landscape. 

You can optimize the following automation types to achieve next-level growth and innovation:

• Robotic Process Automation (RPA): It makes use of the automation technologies to replicate tasks completed by human workers. The tasks can include data extraction, filling in web or digital forms or creating reports.
   
• Intelligent Automation (IA): ML, Natural Language Processing(NLP), and AI to optimize complete business process automation rather than just tasks.

You can learn more about digital transformation with these courses on Careervira.

RPA Developers Master Program

Learn to design RPA solutions with UiPath Community Edition or Automation Anywhere Enterprise edition which will allow you to drive RPA initiatives within the existing business setup. There are no prerequisites required for this course but having basic programming understanding will help you to understand the course a lot better. If you are a developer, tech lead or production manager willing to understand different facets related to automation, then this course will surely be a great value add.

Hyper-automation is a great way to achieve true digital transformation, with tools such as ML, AI, and RPA working together to provide much-needed automation to business processes. You can automate by dynamically identifying the business processes and creating bots for them. The immense potential offered by hyper-automation was also recognized by Gartner as top 10 strategic technology trends to watch out for.

You can follow the below steps to optimize your automation results:

• Educate your team members about the immense growth offered by automating your manual tasks
• Implement the latest technology trends in the existing business setup
• Track your business growth metrics once your tasks are automated
• Try to be innovative and experiment with the latest technology trends to get better with time

Automation offers more than just cost benefits. It allows time-consuming and repetitive tasks to be managed easily and allows you to focus on high-value and high-impact activities. That is why more and more organizations are shifting their focus towards automation and the great business value it adds in the long run. It becomes important to identify tasks that can be automated so that businesses can improve their growth trajectory.

There are a lot of tasks that can be added, but the types of tasks to be automated depends on the business itself. Here are some of the reasons for automation that can be crucial for a business:

• Reduction in Human Errors: Automation can considerably reduce the human errors that tend to creep in when you are working on tasks manually. This can impact not only the quality output but also sales revenue and end-user experience. Providing reminders and removing tasks from the workflow, it frees employees. Do not need to remember every time about system discrepancies. Automation tools ensure increased customer satisfaction and a reduction in human errors, resulting in more agile and result-driven organizations.
   
• Increased Productivity : There are no long-term results or benefits when you are executing the same manual and repetitive tasks. Also, the employees can be disengaged and demotivated which can impact the overall team performance and productivity. This is where automation can provide the desired business results. Organizations can save a considerable amount of time and effort for their associated employees, resulting in increased productivity.
   
• Reduction in the Operational Costs: When you are reducing overall human errors, it helps to save a lot of time and effort improving the overall agility needed to operate your business. This means that your operational costs are reduced significantly. When you are automating your repetitive tasks, you are helping your employees to complete tasks on time with greater efficiency. With automation framework and tools, you are reducing the employees needed to perform tasks, saving a considerable amount of work hours.
   
• Increased Competition: Automation helps to promote increased competition because even the smaller businesses looking to scale their business operations with limited resources can easily compete with the distinguished tech giants. Startups can rely on automation frameworks and tools to streamline their workflows increasing overall productivity. It all comes down to quality outcomes and end-user experience, irrespective of the business nature.

Organizations all around the world have realized the true value offered by digital transformation or digitization. Companies that are looking for next-level growth have started to leverage Digital Transformation (DX) with a clear goal of creating more value through digital products, services, and next-level customer experiences. This indicates massive spending on the latest technological trends. According to International Data Corporation (IDC) worldwide Digital Transformation spending guide sees worldwide digital transformation investments reach $3.4 trillion in 2026 which is huge. There is a promising five-year compound annual growth rate (CAGR) of 16.3% in this domain.

Due to uncertainties in the economy due to Covid-19, IDC forecasted that 65% of the world’s GDP will be achieving digitization by 2022.

According to Deloitte, 93% of business leaders expect to be using Robotic Process Automation (RPAs) by 2023. MuleSoft discovered that most organizations are already using or are planning to implement automation initiatives to achieve their strategic goals.

Let us try and understand how the dual combination of Automation and Digital Transformation is essential for business growth in the coming year, 2023.

The latest market trends have brought significant changes in the way organizations work and operate, with a lot of focus on digital transformation. The use of automation and digital transformation technologies has completely transformed the existing ecosystem, allowing organizations to leverage new economic models and operating principles. This has resulted in minimum distractions as well. The importance of Automation and Digital Transformation can go a long way in:

• Changing the Future Dynamics and Business Needs: Automation is a critical component of digital transformation which includes the implementation of cutting-edge technologies such as AI, analytics and the transition to the cloud. Enterprise businesses realize that without these technologies, it becomes a lot more challenging for them to survive in this competitive market. However, some other businesses are still trying to figure out how to manage these new technology trends and their cultural values. It is now time to change the future by accepting and implementing new technologies. While automation of processes is the right way forward, the true value is derived when you allow technology to create long-term benefits for everyone who is involved in this transition. The dual partnership of the right automation and digital transformation can go a long way in changing future business needs.
   
• Improve Transparency: When you automate business processes, you can get access to a lot of data points that are no longer required to be tracked. This means that you can get more transparency in processes. You can also analyze data to make better strategic decisions and risk assessments.
   
• Improve the Performance of Workflows: Automation and digital transformation can help organizations improve their existing workflows. This means existing operations can be streamlined, collaboration tends to get better between different teams, and it creates an innovative culture which is great for business. Here are some of the key workflows that can be considered:
  
  • Onboarding: When you are onboarding your new customers or clients, automation of employee onboarding along with digital transformation standards can go a long way in making the right first impression.
     
  • Finance: You can automate finance-related processes so that it helps to improve the cash flow and allow your finance team to devote time to high-impact business-centric tasks.
     
  • Human Resources: Streamlining HR procedures not only makes HR’s job easier but also attracts and retains world-class talent. Automation, along with digital transformation, helps to improve data privacy and security.

There is a growing need to improve productivity and efficiency in the workplace using digital transformation and automation so that:

• Overall engagement and satisfaction levels of the employees can improve, ensuring greater well-being.
   
• The workplace can be transformed into a happier and more effective place, which means better customer results.
   
• Employees can contribute to the overall revenue and success of the organization.
   
• More value can be added to the existing job roles for long-term growth and success.
   
• Finance management can be better, allowing for efficient strategic plans and risk assessment. When you automate mundane and repetitive tasks, finance professionals can improve in productivity. It allows for more business growth and opportunities that include:
  • Running automated KYC checks and compliance policies
  • Automating the identity verification process to improve security
  • Improving the efficiency of transaction processing via automation
  • Evaluating critical insights from different data resources that help to improve business in the long run.
     
• Marketing effectiveness can be improved upon while keeping costs under check. Modern technologies allow companies to effectively reach the target audience by:
  • Allowing you to view the entire marketing funnel seamlessly.
  • Using a single platform that offers great user experience, the silos between different teams related to social media marketing, email marketing, and mobile marketing get eliminated. 
  • Making the creation of compelling marketing campaigns by carefully evaluating different data trends and key market insights easier.
  • Helping tracking key growth metrics to measure the effectiveness of campaigns easily.
     
• Human Resources department can function better in onboarding, resource hiring as well as HR practices.
  • AI can be used to scan thousands of resumes to identify the right candidates according to the desired skill set.
  • Automation of approvals for leaves, budgets, invoices, and travel enables operations to be handled easily.
  • Understanding the satisfaction level of employees and introducing policies that align with their long-term growth aspirations.
     
• Digital transformation and automation can provide much-needed innovation In product management and help improve the end-user experience which in turn ensures customer growth and retention. This can be performed by:
  • Automation of tasks across development, testing, quality, and deployment to improve software quality.
  • Using digital transformation to implement cutting-edge technologies to achieve next-level growth
  • Measuring and monitoring the productivity levels of different teams and getting smart recommendations on how to improve the team’s overall performance in the long run.

• Support Social Media Presence: The growth strategy of an organization directly depends on its social media presence. You need to showcase your technical capabilities when it comes to different service offerings and products, and this is where social media comes in handy. The marketing team can use automation as a powerful tool for improving brand awareness and visibility. This means that you can monitor your product performance using key growth metrics. Automation allows you to schedule posts and set up auto-responses so that the team can focus more on building communities and finding the right audience.
   
• Allow Scope for Scalability: Automation can help you to scale your organizational growth as the number of employees and operations increase with time. 
   
• Increased Focus: Sharp focus and dedicated work ethics allow your business to excel in the long run. When you are facing issues handling low-impact and low-value tasks, employee focus tends to suffer in the long run. This is the area in which automation can be a great value add when it comes to organizational growth. When you automate repetitive tasks, your team focus is no longer wasted, and this is when you can shift your focus to innovation, decision-making, and strategy.
   
• Integration with Other Growth Tools: You can improve your organizational growth when you are performing your business operations effectively. A common barrier to efficiency can be a lack of system integration. This is where automation can provide the required support in your organizational growth by helping you to achieve system integration. When your business growth tools do not work in close collaboration, it can result in missed opportunities. The automation software can communicate with a wide variety of systems and Application Programming Interfaces (APIs) which means that the teams have easier access to information.
   
• Better Collaboration Opportunities: When automation takes care of repetitive tasks, it fosters a collaborative environment as team members have more opportunities to interact together and think of ways to grow the business. The teams can stay connected and can easily schedule meetings that add business value. With automation, you can allow teams to work and contribute from diverse locations with a major focus on improving business.

You can learn more about automation with these courses on Careervira.

Master Automation Testing with Java and Selenium Webdriver

This course gives you an opportunity to understand the automation testing principles using Selenium and Java. If you are a testing professional looking to upskill, then you can definitely opt for this course, as it follows a structured approach with step-by-step explanation using different modules. You can gain skills such as Selenium, JavaScript, CSS, Automation Testing Frameworks, etc. through instructor-moderated discussions.

Selenium Automation with Python

Selenium Web Driver is one of the leading automation tools that seamlessly allows you to perform testing of web applications. This course offers a comprehensive hands-on experience to use Python’s Selenium automation tool. You will also understand the installation, implementation, and execution related to Python test automation. If you are a manual tester looking to make a career shift into automation testing, then this course will help you to be familiar with automation space.

Let us look at some classic business process automation examples where successful digital transformation was achieved using automation:

• Digital Transformation in Banking Domain: The financial services revolution involves a lot of innovation and growth with consumers using cardless payments and relying on bankless banking for their transactions. Intergiro built a new way where banking and business operations can be performed. This worked on a concept of embedded banking where automation of payroll systems, invoices, and reconciliation was performed to achieve next-level results. The systems could be easily integrated with different apps for checkouts and holding cards. 
   
• Digital Transformation in Public Sector: Although the public sector operates under a different business model, it still focuses on streamlining business processes by adopting smart automation. Government organizations are finding ways to replace their manual processes with business process automation solutions. The public infrastructure development of South Korea is one such classic business process automation example where digital transformation was achieved using automation.
   
• Digital Transformation in Retail and Supply Chain Management: Automation in retail and supply chain management is a real game changer for organizations. This means that RPA and business process automation can be used to reduce overhead costs and improve overall quality standards. From managing inventory to tracking shipments, automation is incorporated at every step to streamline workflows and improve team performance in the long run. Order fulfillment, order shipment, and delivery records are automated to save logistic costs.
   
• Digital Transformation in Business Analytics: The modern data-driven business environment demands fast and deep business insights that are not possible without automation. The advanced systems use cutting-edge technologies along with automation so that effective strategies are implemented in less time. The key to automated data analytics is to simplify and improve insight generation and presentation for the end user.

We understand how automation and digital transformation can go a long way in fulfilling your business goals and objectives in 2023. It is important to align automation with your digital transformation goals by:

• Performing automation of key business processes using the digital transformation platform
• Evaluating and selecting the right digital automate business solutions platform based on your long-term business goals
• Create a digital strategy after discussing with all the required project stakeholders
• Innovating and experimenting with new cutting-edge technologies

The following are the key drivers for achieving digital transformation:

• Closely evaluating the customer demands and expectations. Customer demand accounts for 26% when it comes to organizations shifting toward digital transformation.
• Digital disruption is where organizations should take charge and implement digital transformation strategies to achieve next-level growth and innovation.
• Investing in digital tools and frameworks to stay updated in the market
• Identifying the right set of professionals 
• Identifying the right technologies that will suit the evolving business requirements

The prospects of digital transformation along with automation look very promising. Organizations are forced to adopt digital transformation strategies to stay updated in the ever-changing market. One of the crucial trends in this digital transformation has been the exceptional performance of industrial and business operations even from remote locations.

 Here are some statistics on why automation will be the future trend to watch out for:

• 30% of the organizations have implemented automation initiatives for better customer experiences
• 44% of the organizations are currently implementing automation initiatives for their customers
• According to the Salesforce survey, 89% of the people using automation tools are more satisfied with their jobs

Learn how to digitally transform and automate your business by opting for the many industry-standard courses curated for you by Careervira. Adopt the mantra of digital transformation and automation to see your business thrive!