Description

Senior technical analysts are responsible for assessing and deploying effective strategies to solve technical issues while increasing productivity. They provide secure access to network data across many teams in the organization. Senior technical analysts are in charge of maintaining and troubleshooting system equipment including hardware devices. They also oversee the correct functioning of customer applications and database systems.

Senior technical analysts lead the way in the installation of software programs on computer equipment within the company. In addition, they implement remote access for increased convenience when repairing issues at other locations. One of their main responsibilities is to create an inventory of equipment to improve the management of company resources. Senior technical analysts keep accurate logs, and complete reports for corporate records. Most of the time senior technical analysts work on monitoring server infrastructure, and if an issue is found, they follow specific steps according to company policies to fix it in a timely manner.

Most senior technical analysts work during regular business hours, and they should also have easy access to paper and electronic documentation of software and hardware programs. They assist computer developers to debug existing applications using new technology and current programming languages.

A bachelor's degree in information technology is required for senior technical analysts. Work experience in a similar position and technical certifications are a plus. They should also have strong interpersonal, problem-solving, and writing skills. They must be good at multitasking, as they handle several tasks related to technical analysis at the same time.

Roles & Responsibilities

As a Senior Technical Analyst with 3-6 years of experience in Singapore, your primary responsibility is to manage the technical infrastructure and systems. Here are following main responsibilities of a Senior Technical Analyst:

  • Design and implement technical solutions, including hardware and software upgrades, system testing, and troubleshooting.
  • Monitor infrastructure and network performance, detect and resolve technical issues, and provide technical support to end-users.
  • Collaborate with cross-functional teams to ensure smooth delivery of projects, including coordinating with vendors, conducting system audits, and managing data backups.
  • Develop and maintain technical documentation, including user manuals, network diagrams, and standard operating procedures.

Qualifications & Work Experience

For a Senior Technical Analyst job role, the following qualifications are required:

  • Extensive experience in managing and troubleshooting complex technical systems, including network infrastructure, database systems, and software applications.
  • Strong problem-solving skills to identify and resolve technical issues, ensuring minimal downtime and uninterrupted operations.
  • Proficient in programming languages such as C++, Java, or Python, with the ability to write efficient and scalable code for system enhancements and customization.
  • Excellent communication and collaboration skills to work closely with cross-functional teams, including developers, project managers, and stakeholders, to gather requirements and ensure successful implementation of technical solutions.

Essential Skills For Senior Technical Analyst

1

Information Technology

2

Technical Innovation

Career Prospects

The Senior Technical Analyst role in Singapore, with 3-6 years of experience, offers professionals several alternative career paths. Here are following options to consider:

  • Solutions Architect: An opportunity to design and implement technical solutions, bridging the gap between business requirements and IT systems.
  • IT Project Manager: A role that involves leading and overseeing the successful execution of IT projects, ensuring timely delivery and stakeholder satisfaction.
  • Data Scientist: A position focused on analyzing complex data sets to uncover insights, drive data-driven decision-making, and develop predictive models.
  • Systems Administrator: A role responsible for managing and maintaining the IT infrastructure, including servers, networks, and operating systems.

How to Learn

The job role of Senior Technical Analyst in Singapore is expected to witness significant growth in the market. According to a 10-year analysis, the demand for this position is projected to increase steadily. With advancements in technology and increasing reliance on data analysis, employment opportunities for Senior Technical Analysts are expected to rise in the future. Google data points indicate a strong demand for professionals in this role, suggesting a favorable job market. Overall, the Senior Technical Analyst position in Singapore is expected to offer ample employment opportunities in the coming years.