Description

Operations managers oversee their organization’s production of goods and/or services. They oversee various departments, such as purchasing, warehousing, and manufacturing. They must make sure that their company’s products meet or exceed clients’ or customers’ expectation. They must make sure that their company’s operations run smoothly and effectively. They oversee budgets. Depending on the size of their company, they may be involved in establishing sales and profit goals. They must make sure that their company conducts their business in a safe manner. They must comply with safety and environmental rules and regulations.

They must have leadership, managerial, and interpersonal skills. They must have excellent oral and written communication skills. They must follow company's policies and procedures. They must conduct employee performance reviews in a timely manner. In addition to attending staff meetings within the organization, they may have to meet with labor union representatives, members of neighboring communities, and government officials. They must continuously follow trends in the market place related to their company’s products and/or services. They must follow changes in government rules and regulations related to labor issues, safety requirements, and environment issues.

They must have a bachelor’s degree in management, business, finance, marketing or another relevant field. A master’s degree, especially an MBA, is a plus. They must have commensurate work experience. However, qualified employees within a company may be promoted to become operations managers. They may be required to mentor and coach staff within their company. They may be required to travel.

Roles & Responsibilities

As an Operations Manager with 3-6 years of experience in Singapore, your main responsibilities include:

  • Oversee daily operations, ensuring smooth functioning of the organization and adherence to efficiency standards.
  • Develop and implement strategies to optimize operational processes, improving productivity and reducing costs.
  • Supervise and train staff, ensuring high performance and adherence to company policies and procedures.
  • Collaborate with cross-functional teams, such as Sales, Finance, and Supply Chain, to streamline operations and enhance overall business performance.

Qualifications & Work Experience

For an Operations Manager job role, the following qualifications are required:

  • Excellent leadership abilities to effectively manage and motivate teams, ensuring efficient and productive operations.
  • Strong problem-solving and decision-making skills to identify and resolve operational challenges, optimizing processes and enhancing performance.
  • Exceptional organizational and time management abilities to handle multiple tasks, prioritize responsibilities, and meet operational targets and deadlines.
  • Effective communication and interpersonal skills to collaborate with cross-functional teams, stakeholders, and clients, fostering positive relationships and facilitating seamless operations.

Essential Skills For Operations Manager

1

Office 365

2

Process Management

3

Budget Estimation

4

People Management

5

Project Management

6

Leadership

Skills That Affect Operations Manager Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Office 365

4%

Process Management

18%

Budget Estimation

8%

People Management

10%

Project Management

9%

Leadership

8%

Career Prospects

The role of an Operations Manager is crucial in overseeing and optimizing various aspects of business operations. However, professionals with 3-6 years of experience in Singapore can consider exploring alternative roles. Here are following options worth considering:

  • Project Manager: This role involves planning and executing projects to achieve specific goals within defined constraints, such as time, budget, and resources.
  • Supply Chain Manager: A position focused on ensuring the smooth flow of goods or services from suppliers to customers, optimizing inventory levels, and coordinating logistics activities.
  • Business Development Manager: This role focuses on identifying and pursuing new business opportunities, building strategic partnerships, and driving growth for the organization.
  • Quality Assurance Manager: Responsible for implementing and maintaining quality control systems, ensuring compliance with established standards, and continuously improving operational processes.

How to Learn

The job role of Operations Manager in Singapore is projected to experience substantial growth in the market. Over the past 10 years, the demand for Operations Managers has increased significantly. According to recent data points, the role is expected to continue expanding rapidly in the coming years. This growth is primarily driven by the country's thriving economy and the increasing complexity of businesses. Furthermore, there will be an abundance of employment opportunities for Operations Managers in the future, allowing individuals to explore various industries and organizations.