Surviving a SaaS Crisis

When a Software-as-a-Service application is down, your IT Operations team is going to get the grumpy phone calls. This course, Surviving SaaS Crisis, will teach you how to plan for and manage such an event when you don't have control over the application's infrastructure. You will first learn how to prevent the worst from happening. Next, you'll learn how to incorporate SaaS into your crisis planning. You will also learn important communication skills and steps to manage a crisis. You will be able to use the knowledge and skills gained from this course to protect your business from any SaaS outage.