Q: How do I create an account on the Careervira site?

To create an account on our website, click on the Profile button on the top right corner of the Homepage. There you will find the options like Google Login, LinkedIn Login or Proceed with e-mail. You can choose any of the options at your convenience.

Q: How do I compare courses on Careervira?

You can compare courses by scrolling down to our Compare Courses section. For your convenience, we have already compared your selected courses with the other similar top courses based on relevant Key Performance Indicators (KPIs) to help you subscribe to the best courses.

Question 1

How do I create an account on the Careervira site?

Accepted Answer

To create an account on our website, click on the Profile button on the top right corner of the Homepage. There you will find the options like Google Login, LinkedIn Login or Proceed with e-mail. You can choose any of the options at your convenience.

Question 2

How do I compare courses on Careervira?

Accepted Answer

You can compare courses by scrolling down to our Compare Courses section. For your convenience, we have already compared your selected courses with the other similar top courses based on relevant Key Performance Indicators (KPIs) to help you subscribe to the best courses.

Question 3

How do I place an order for any course on Careervira?

Accepted Answer

To place an order on Careervira, you can visit the course page and click on Subscribe or Buy Now based on the course offerings. Then, review your order and enter your billing address and payment information. Next, click Proceed to Pay to complete your order and done, order complete!

Question 4

How can I pay for my order?

Accepted Answer

At Careervira, we accept all online payment methods, including Credit/Debit Cards and UPI. Payment Options for specific products are available to view during the checkout process.

Question 5

How can I track my order?

Accepted Answer

You can track your order by logging into your Careervira Account and viewing your respective order under the Order History section. You also receive real-time order status updates on your registered e-mail id for better tracking.

Question 6

How do I cancel my order?

Accepted Answer

Please visit the order details page on your Careervira profile to cancel an order. Go through the order history page and click on Request for Cancellation. Based on the course provider's cancellation policy and the reason for the cancellation, your refund will be processed soon.

Question 7

How can I make a product purchase on Careervira?

Accepted Answer

You can visit the course page and click on Subscribe or Buy Now based on respective course offerings to place an order. Then, review your order and enter your billing address and payment information. And finally, click Proceed to Pay to complete your order.

Question 8

What is Careervira's Return and Refund Policy?

Accepted Answer

Our return and refund policy details can be found on the order detail page. Suppose you are unsatisfied with any of your purchases. In that case, you can request a refund for that item within a specified time frame, which varies according to product and partner policies. For extensive details, please refer to the terms and conditions of the particular product on its specified Careervira page.

Question 9

How can I contact Customer Support?

Accepted Answer

You can contact our customer support by emailing us at customercare@careervira.com or by filling out a contact form available on the Careervira website. Our support executives will reach out and resolve all your grievances ASAP.

Question 10

What is Careervira's return policy?

Accepted Answer

Careervira's return policy can be found on our website. If you are unsatisfied with your purchase, you can cancel the order within a specified time (as per your partner's policies) frame for a refund.

Question 11

How do I initiate a cancellation or refund?

Accepted Answer

You can log in to your Careervira account and visit the Order History page to initiate a cancellation or refund. Select the item you want a refund for, and click Request for Cancellation to enter your reason for canceling your order or why you need a refund and submit. Based on the cancellation policy, our team will notify you of your raised request.

Question 12

How can I update my Careervira Account Information?

Accepted Answer

To update your Account Information, log in to your account and click on the Profile button. Update the account as per your requirements and click Save to update your information instantly.

Question 13

How can I change my Careervira password?

Accepted Answer

To change your Careervira Account password, click on sign-up and then continue with email; under that, you can click on Forgot Password, and the link will be shared with you over mail, which can be used to update your existing password.

Question 14

Are there any restrictions on cancellations or refunds?

Accepted Answer

Cancellations and Refunds are exercised per the respective course provider's terms and conditions. As such, there may be restrictions on cancellations or refunds, such as a certain time frame within which you can get a refund on an item.

Question 15

Can I change the e-mail address associated with my Careervira account?

Accepted Answer

No! As the primary (first) same e-mail address is linked across platforms on Careervira, Patner’s Website, and LMS, you cannot update your e-mail id linked with Careervira.

Question 16

How can I manage my wishlist?

Accepted Answer

To manage your wishlist, log in to your account and navigate to the Wishlist section. Here you can add, remove, or purchase items from your wishlist.

Question 17

What should I do if I have trouble viewing or accessing the Careervira site?

Accepted Answer

If you are having trouble viewing or accessing the website, try clearing your browser's cache and cookies or accessing the website on a different device or browser. If the problem persists, please contact customer support for assistance.

Question 18

Will I receive a full refund for my cancelled item?

Accepted Answer

The refund you receive for a returned item may be less than the original purchase price depending on the time of request raised for a refund and other factors (such as bank charges and EMI Processing Charges). Careervira's transparent return policy provides all the details on how refunds are calculated.

Question 19

What should I do if I need help with Careervira's website functionality?

Accepted Answer

If you are having trouble with the website's functionality, try refreshing the page or clearing your browser's cache and cookies. If the problem persists, please contact customer support for assistance.

Question 20

How long does it take to process a refund?

Accepted Answer

The time it takes to process a refund can vary per partner and banking clearance processes, but at Careervira, we do our best to process it ASAP upon request received. Once we receive the request, we inspect and process the refund within a specified time frame.

Question 21

What should I do if I need help logging in to my account?

Accepted Answer

First, if you need help logging in to your Careervira account, ensure you have used the correct (registered) email address and password. If you have forgotten your password, you can reset it by clicking on the Forgot Password link on the login page. If the problem stays, please get in touch with our customer support.

Question 22

How will I receive my refund?

Accepted Answer

Your refund will be credited back to your purchase's original (source) payment method. The approximate date of credit varies from 5 to 10 working days, depending on the banking procedures.

Question 23

What should I do if I am having trouble placing an order?

Accepted Answer

If you need help placing an order, ensure that you have entered all required information correctly and that your payment method is valid. If you are still having trouble, please get in touch with customer support for assistance.

Question 24

What should I do if my payment is not accepted?

Accepted Answer

A few times, your payment might not be accepted because of some technical glitch from the partner or bank's end. You are suggested to retry in some time, ensuring that your payment method is valid and has sufficient funds (in the case of credit cards, the credit limit is available). If the problem persists, please contact customer support for assistance.

Question 25

What should I do if my order confirmation email does not arrive?

Accepted Answer

Sometimes it might take a few hours for confirmation to arrive by email. Check your spam folder if your order confirmation email does not arrive instantly. If it is not there, please get in touch with customer support to confirm that your order was placed and request a copy of the confirmation email.

Question 26

What should I do if I receive the wrong item or my order is missing items?

Accepted Answer

If you received the wrong item or your order is missing items, please contact Careervira Customer Support immediately. We will work with you to resolve the issue and provide a replacement or refund as necessary.

Question 27

Is your website mobile-friendly?

Accepted Answer

The Careervira website is fully optimized for Personal Computers (PCs), Laptops, Tablets and Smartphones. We have a mobile-friendly design wherein all the contents are displayed per your screen resolution.

Question 28

How can I access the Careervira website on my mobile device?

Accepted Answer

For accessing our website, the process is the same across all devices. You can access our website on your mobile device by entering the URL: https://www.careervira.com/ in your device's browser.

Question 29

Are there any functional differences between the mobile and desktop versions of the website?

Accepted Answer

No! We have ensured that the website's essential features can be accessed on mobile devices. However, the functionality of the mobile version of the Careervira site may be limited (like in cases of video clarity) compared to the desktop version.

Question 30

Can I place an order on the mobile version of the website?

Accepted Answer

Yes! You can place an order on the mobile version of the website by adding items to your cart and following the checkout process. The Careervira site is designed to provide mobile-friendly usage opportunities to learners.

Question 31

Can I track my order on the mobile version of the website?

Accepted Answer

Yes! You can easily track your order on the Careervira site's mobile version by logging into your account and viewing your order history.

Question 32

Can I access my account information and settings on the mobile version of the website?

Accepted Answer

Yes, you can easily access your account information and settings on the mobile version of the website by logging into your account. The Careervira site is fully optimized for mobile functionalities.

Question 33

How can I provide feedback or report a problem with the mobile version of the Careervira site?

Accepted Answer

To provide feedback or report a problem with the mobile version of the website, please get in touch with customer support and provide details about the issue you encountered. The corresponding team will get in touch with you ASAP!

Question 34

How do I access the course content on Careervira?

Accepted Answer

To access the course content, log in to your Careervira account and navigate to the My Order section. Here you will find a list of courses you have ordered, and you can click on the course you wish to access to start learning.

Question 35

How long will I have access to the course?

Accepted Answer

The duration of access to a particular course can vary per the terms and conditions of the partner providing the course. It could be lifetime access or for a certain period. Please check the course details section to know the exact access time.

Question 36

Can I download the course content?

Accepted Answer

Downloads depend on the respective course provider's discretion. Some courses may allow you to download the course content, while others may not. Check the course details or contact customer support to know more about it.

Question 37

Are there any prerequisites for the course?

Accepted Answer

Some courses may have prerequisites, such as prior knowledge or experience in a certain subject. The course details section on Careervira's course listing page will provide you with all the information about any prerequisites.

Question 38

Can I access the course on multiple devices?

Accepted Answer

Yes! Once enrolled, you should be able to access the course on multiple devices, such as smartphones, tablets, laptops, etc. But, there could be exceptions in case a course provider has specifically designed to cater to a particular device. You can check the course details to gain better clarity.

Question 39

How can I get support or ask questions related to the course?

Accepted Answer

You can get support or ask questions about the course by contacting the instructor or Careervira's customer support team. Some courses also have a community or forum where you can interact with other students and instructors.

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