Description

Network operations managers are the main person responsible for managing the operation of a data center principally through the leadership and coaching of an entire group of network engineers. They also have to be accountable for the strategic planning and implementation and ensuring that the data center is always ahead of the curve with regard to storage capacity processing power, storage capacity, and connectivity. The management's responsibilities include preparing annual budgets, evaluating the current and future needs of infrastructure as well as the decommissioning strategy of older infrastructure prior to the expiration of its life-cycle. Network operations managers take a role in recruitment as well as training new staff, as well. It is usually an all-time job that is performed in a office environment, however it is possible to work overtime when emergencies or outages arise.

A network operations manager must to hold a bachelor's degree from a computer science program or another related field, although master's degrees are generally preferred. A minimum of three years' experience working in the data center, either as an engineer for networks or as a director of operations for networks, are usually also required. Additionally the network operations managers typically require certification for the specific technology used in a particular data center, for example Cisco equipment for a general-use data centre as well as SeaChange VoD for a data center that specializes on streaming videos.

Roles & Responsibilities

As a Network Operations Manager with 0-3 years of experience in the United Kingdom, your main responsibilities include:

  • Managing network infrastructure and ensuring its smooth operation, performance, and security. Implementing and configuring network devices, such as routers and switches, to maintain network connectivity.
  • Monitoring network performance and troubleshooting network issues. Conducting regular network health checks, analyzing logs, and diagnosing and resolving network problems promptly.
  • Collaborating with cross-functional teams to implement network solutions and upgrades. Working closely with IT teams, vendors, and service providers to plan and execute network projects.
  • Documenting network configurations, changes, and incidents.

Qualifications & Work Experience

For a Network Operations Manager job role, the following qualifications are required:

  • In-depth knowledge of network infrastructure and technologies to effectively design, implement, and optimize network architectures.
  • Strong problem-solving skills to identify and resolve network-related issues, ensuring minimal downtime and maximum network performance.
  • Experience in managing and configuring network devices, such as routers, switches, and firewalls, to maintain a secure and reliable network environment.
  • Excellent leadership and communication abilities to oversee a team of network engineers, coordinate with cross-functional teams, and effectively communicate network strategies and updates to stakeholders.

Essential Skills For Network Operations Manager

1

Network Protocols

2

Network Model

3

Network Administration

Career Prospects

The Network Operations Manager Job Role in the United Kingdom offers a wide range of opportunities for professionals with 0-3 years of experience. Here are following alternative roles to consider:

  • Network Engineer: A position focused on designing, implementing, and maintaining computer networks. This role involves troubleshooting network issues, optimizing network performance, and ensuring network security.
  • Systems Administrator: A role that involves managing and supporting computer systems, including servers, databases, and operating systems. Systems administrators are responsible for monitoring system performance, implementing upgrades, and resolving technical issues.
  • Help Desk Analyst: A position focused on providing technical support to end-users. Help desk analysts assist with troubleshooting software and hardware issues, answering user queries, and documenting solutions. This role requires excellent communication and problem-solving skills.
  • IT Project Coordinator: A role that involves coordinating and managing IT projects within an organization.

How to Learn

The role of Network Operations Manager in the United Kingdom is projected to experience significant growth in the market. Over the past 10 years, there has been a steady increase in employment opportunities for this position. Based on the latest data points available, it is anticipated that the demand for Network Operations Managers will continue to rise in the coming years. This growth trend is expected to result in a large number of employment opportunities being available in the future.