Quality assurance professionals work in a wide range of areas, such as manufacturing (in which the job involves physical labor) and companies that offer services, like consultation (where QA specialists develop strategies and methods to ensure that every client receives the same excellent service and quality). Whatever the field that they are working in, QA specialists have a sharp eye for details and have a thorough knowledge of their company's manufacturing or service procedures.
QA specialists collaborate closely with other departments of the business and occasionally be a part of the executive board or the board of directors. When communicating with them they QA specialists create reports that document any issues or concerns regarding the quality of products, and develop an action plan for the best way to tackle the issues.
The qualifications to become a QA specialist differs by business however, they do require basic qualifications and training. For instance, the majority of companies require a bachelor's degree in a related field to business like finance or management. Additionally, companies might require that the applicant has previous experience in the area prior to selection, to ensure that the candidate is acquainted with the production methods of the field, for instance.