Description

Social media experts are accountable for establishing and implementing strategies for customer service and marketing using social media. They also are accountable for maintaining an company's image on the Internet via platforms like Facebook and Twitter and reaching out to their potential or current customers and opening up an open dialogue to gain a better understanding of the public's opinion about the company. The professional also has to deal with and resolve any issues or complaints from customers who post on social media.

The majority of companies that employ social media experts work as employees on-site who work in the customer or marketing service department. However, certain companies allow their social media experts to work at their home. In rare cases an independent contractor might employ their social media expertise on a per-client basis. Based on the business the social media specialist could be employed in an office alongside other employees performing similar tasks or be working from their at-home office, either as an employee, or as an individual contractor.

There isn't any formal training to be a social media expert, but some employers require applicants to have bachelor's degrees in marketing or communications, or an equivalent area. People who are independent experts in social media usually have a wealth of experience working with these media, and have a an established track record of the success of various customers and different campaigns.

Roles & Responsibilities

As a Social Media Specialist with 3-6 years of experience in the United Kingdom, your main responsibilities include:

  • Develop and implement comprehensive social media strategies to increase brand awareness and engagement.
  • Create and curate engaging content for various social media platforms, tailoring it to the target audience.
  • Monitor and analyze social media metrics and use insights to optimize performance and drive continuous improvement.
  • Collaborate with cross-functional teams to coordinate social media campaigns, ensuring consistency and alignment with overall marketing goals.

Qualifications & Work Experience

For a Social Media Specialist job role, the following qualifications are required:

  • In-depth knowledge of various social media platforms, including Facebook, Twitter, Instagram, LinkedIn, and others, to develop and execute successful social media strategies.
  • Strong understanding of digital marketing principles and techniques, including SEO, content marketing, and audience targeting, to optimize social media campaigns and drive engagement.
  • Excellent written and verbal communication skills to create compelling and shareable social media content, including posts, captions, and advertisements.
  • Proficiency in social media analytics tools and metrics to measure the performance of social media campaigns, track user engagement, and provide data-driven insights for continuous improvement.

Essential Skills For Social Media Specialist

1

Social Media

2

Marketing Management

3

Content Designing

Career Prospects

For a Social Media Specialist with 3-6 years of experience in the United Kingdom, there are several alternative roles worth considering. Here are following options to explore:

  • Digital Marketing Manager: A role that involves overseeing all aspects of digital marketing strategy, including social media campaigns, content creation, SEO, and analytics.
  • Brand Manager: A position focused on developing and maintaining a strong brand presence across various social media platforms, ensuring consistent messaging and brand image.
  • Social Media Coordinator: A role that involves executing social media campaigns, creating engaging content, managing social media accounts, and monitoring performance metrics.
  • Content Marketing Specialist: A position focused on creating and managing high-quality content for social media platforms, including blog posts, articles, videos, and infographics.

How to Learn

The role of a Social Media Specialist in the United Kingdom is projected to grow significantly in the market. According to a 10-year analysis, this job role has experienced a steady rise in demand and is expected to continue its upward trajectory. With the increasing reliance on social media platforms for businesses, the employment opportunities for Social Media Specialists are expected to expand rapidly. Google data points indicate a strong market growth and the potential for a substantial number of job openings in the future, making it an advantageous career choice in the United Kingdom.