Information Technology
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ITIL online training – get the proper awareness quickly

Course Cover

4.5

(4)

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Course Features

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Duration

24 minutes

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Delivery Method

Online

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Available on

Limited Access

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Accessibility

Desktop, Laptop

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Language

English

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Subtitles

English

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Level

Beginner

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Teaching Type

Self Paced

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Video Content

24 minutes

Course Description

While ITIL online training is probably not something that caught your eye while browsing what more you can learn, I assume you’re here for a reason. So, if you’re required a high-level appreciation of the ITIL framework and need to learn how it may improve the quality of IT service management, you’re in the right place to achieve your goal. Also, if you’re an IT professional and working in an organization following ITIL principles, welcome, too. This ITIL course is going to be a quick and sharp run over the essentials that will make you aware of the key concepts, definitions, processes, functions, and roles in an IT service management environment. Take the first step towards a qualification in ITIL service management!

The reasons to enroll in this ITIL online training

Today, the tech industry environment is in constant change, where enterprises find it challenging to stay on course. Information Technology Infrastructure Library (ITIL) has become an industry-standard best practice framework. It helps to support, manage and align IT service management with the specific needs of a business. IT organizations around the world widely adopt it. They use its potential in mapping the entire journey from customer needs to continual improvement of services. ITIL service lifecycle helps in building a stable IT environment. It ensures organization growth, scale and changes. Individuals who learn ITIL and pass the certification can blend in much faster and smoother into new organizations.

What will you achieve in this ITIL online training?

The information package included in this course covers the introduction level, which is required if you want to move on to pursue an ITIL certification. Since it takes a bit of time and effort to prepare well for a test, it’s wise to take little steps in doing this. So, this ITIL course will be your first step towards gaining an in-depth understanding of the overall potential of the framework. Here are the main benefits you’ll take away from this ITIL online training in just under half an hour!

  • You’ll gain an understanding of the essential ITIL terminology, concepts and the ITIL service lifecycle structure.
  • You will understand how to combine processes, functions and roles to interact well in providing IT service management.
  • You’ll learn about the critical connections between processes that are used in the lifecycle.
  • You’ll see the potential of the ITIL framework for improving the provision of IT service management in an organization.
  • You’ll go through preparation for the exam on foundation certificate in IT service management.
  • You’ll become aware of the well-established IT service management environment.

Learn from an accredited expert

I’m representing SkillSolve Training, a team of accredited experts who help people learn new or improve current skills. Take this ITIL online training to get in-depth awareness of what it entails and what potential it can bring to you. Learn ITIL to finally meet the requirements set out in ISO 20000 part 11, and gain even more benefits. No more hesitation – let’s start right away!

Course Overview

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International Faculty

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Post Course Interactions

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Instructor-Moderated Discussions

Skills You Will Gain

Prerequisites/Requirements

It's useful but not required to be familiar with IT services and service management

What You Will Learn

You'll get ad in-depth understanding of the value of Service management as a practice

You'll develop awareness of concepts, definitions, processes, functions and roles used in the ITIL framework

You'll learn more about being a member of an IT service management environment

You'll make first steps towards ITIL service management qualification

You'll become eligible for 5 Category - C PDUs or CPDs

Course Instructors

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SkillSolve Training

Instructor

Putting Skills into Place - Expert Accredited Learning: SkillSolve helps individuals to learn new skills, or develop current skills. We specialise in accredited training for Best Practices in Project...

Course Reviews

Average Rating Based on 4 reviews

4.5

25%

75%

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