UX Design Strategy and Application: Customer Journey Mapping
Course Features
Duration
4 weeks
Delivery Method
Online
Available on
Lifetime Access
Accessibility
Mobile, Desktop
Language
English
Subtitles
English
Level
Beginner
Effort
4 hours per week
Teaching Type
Self Paced
Course Description
Course Overview
Alumni Network
International Faculty
Post Course Interactions
Instructor-Moderated Discussions
Skills You Will Gain
What You Will Learn
Identify key elements of a well-structured journey map
Justify prioritisation decisions across a journey map in order to organise actions
Evaluate elements of the journey map, based on data and research
Evaluate fidelity choices
Articulate key elements of a service blueprint map
Target Students
This course is aimed at anyone looking to improve their UX design skills