Along with monitoring credits and debits for accounts, accounts receivable clerks are also responsible for following posts of payments for customers, sending payments to accounts, verifying payments or deposits, monitoring unpaid invoices, and contacting customers who are late on payments. They also maintain records of any debits or credits within the company, send out payments, follow-up on payments, and monitor payments. Accounts receivable clerks must be able to quickly resolve issues that might come up with customers or within the company. They also work with supervisors and other clerks to do their job.
Relevant education such as accounting courses or a bookkeeping certification is helpful but not always necessary. Accounts receivable clerks need to be able to analyze information and resolve issues, as well as have a strong attention to detail, communication skills, data entry skills, and math skills. They also must have knowledge of financial software. Most employers only consider applicants with at least one to three years of experience in accounts receivable or general accounting, or equivalent education.