Description

The jobs of the clerical assistant usually take place in the office which is why they are usually during normal working hours (although this may vary based on the business). Clerical assistants are the masters of all jobs in an office. Particularly, they are needed to perform a variety of phone duties they answer and monitor calls, as well as make phone calls for supervisors at the office.

The assistants to the secretary should also be familiar working with office computers and software, such as spreadsheets and word processing. They often have to write or type correspondence or documents for their supervisors and other employees. Therefore, having a solid understanding of spelling and grammar is an advantage for those working in clerical positions. Clerical assistants also be responsible for sorting and dispersing mail in smaller offices which do not have a separate mail room. They're also required to do a large amount of filing and sorting, and making documents by putting data into templates when required. They will also be responsible for maintaining and requisitioning office equipment according to the required inventory levels to ensure that their companies can run.

In all this it is evident that among the abilities required to be successful in the field of clerical assistance is an organized mind. The standard education required for this job is an high school diploma or GED however, any previous knowledge or education in office administration is an advantage for employers hiring for this job.

Roles & Responsibilities

As a Clerical Assistant with 9+ years of experience in the United Kingdom, your main responsibilities include:

  • Managing and organizing administrative tasks, such as data entry, file maintenance, and record keeping.
  • Assisting in the preparation of documents, including reports, presentations, and correspondence.
  • Scheduling and coordinating meetings, appointments, and travel arrangements for executives and staff.
  • Providing excellent customer service by responding to inquiries, resolving issues, and maintaining a professional and courteous demeanor.

Qualifications & Work Experience

For a Clerical Assistant job role, the following qualifications are required:

  • Strong administrative skills to handle various clerical tasks such as managing appointments, filing documents, and organizing office supplies effectively.
  • Proficient computer skills, including knowledge of spreadsheet software and word processing applications, to create and update reports, spreadsheets, and correspondence.
  • Excellent communication abilities, both written and verbal, to interact with clients, colleagues, and vendors in a professional and courteous manner.
  • Attention to detail and accuracy to ensure error-free data entry, record-keeping, and documentation, maintaining confidentiality and privacy of sensitive information.

Essential Skills For Clerical Assistant

1

Inventory Management

2

Office Management

3

Documentation

4

Document Management

Career Prospects

The role of Clerical Assistant is crucial to maintaining efficient administrative operations. For professionals with 9+ years of experience in the United Kingdom, several alternative roles are worth considering. Here are following options to explore:

  • Administrative Supervisor: A role with increased responsibilities in coordinating and overseeing administrative activities, managing a team, and ensuring smooth workflow.
  • Office Manager: A position focused on organizing office operations, supervising staff, and implementing effective administrative procedures.
  • Customer Service Manager: A role involving managing and improving customer service processes, handling customer inquiries and complaints, and supervising customer service teams.
  • Data Entry Supervisor: A position emphasizing overseeing data entry processes, ensuring accuracy and efficiency, and managing a team of data entry operators.

How to Learn

The clerical assistant role in the United Kingdom is projected to grow steadily in the market. A 10-year analysis shows an upward trend in demand for clerical assistants, indicating a stable and promising future for this job role. With the increasing digitization and automation of administrative tasks, clerical assistants are expected to play a crucial role in managing and organizing information effectively. As a result, there will be a significant number of employment opportunities available in the future for individuals in this position. Overall, the clerical assistant role in the UK is expected to see consistent growth, offering a promising career path.