Description

Business relationship managers are an essential link between IT (IT) as well as business areas of a business. They they are accountable for helping the business (especially larger ones) to understand their the needs of their customers and preparing strategies to meet them, and also recognizing the potential negatives and risks associated with these changes. They usually work from offices, however they may travel for up to 50% of the time, which is why the flexibility of this kind is essential for this job.

An undergraduate degree from finance or business with minimum five years' working experience in the field of IT or business, as well as state registration is often needed for this job, as well as good abilities in computers and portfolio management (including budgeting and planning) and multi-tasking abilities, and communication skills are essential. They usually work on their own however, they should be able to provide advice and manage teams of employees at times but do not typically communicate with customers or clients. Business relationship managers typically operate during normal working hours, with no travel time.

Roles & Responsibilities

As a Business Relationship Manager with 3-6 years of experience in the United Kingdom, your main responsibilities include:

  • Developing and maintaining strong relationships with key stakeholders to ensure client satisfaction and retention.
  • Identifying new business opportunities and collaborating with internal teams to deliver tailored solutions.
  • Monitoring market trends and competitor activities to proactively identify risks and opportunities.
  • Acting as a liaison between clients and internal teams to ensure effective communication and seamless project execution.

Qualifications & Work Experience

For a Business Relationship Manager job role, the following qualifications are required:

  • Excellent interpersonal and communication skills to build and maintain strong relationships with clients and stakeholders, effectively understanding their needs and providing appropriate solutions.
  • Proficient business acumen and strategic thinking abilities to identify new business opportunities, develop account plans, and drive revenue growth.
  • Strong negotiation and influential skills to successfully navigate complex business environments and achieve mutually beneficial outcomes for both the organization and its clients.
  • Exceptional project management skills to coordinate cross-functional teams, prioritize tasks, and ensure successful implementation of client initiatives.

Essential Skills For Business Relationship Manager

1

Business Management

2

Relationship Management

3

Time and Relationship Management

Career Prospects

The role of Business Relationship Manager is crucial for maintaining strong relationships with clients and driving business growth. With 3-6 years of experience in the United Kingdom, professionals in this field have various alternative roles to consider. Here are following options to explore:

  • Customer Success Manager: A role that focuses on maximizing customer satisfaction, retention, and upselling opportunities by delivering exceptional service and support.
  • Account Manager: A position dedicated to managing and expanding existing client accounts, identifying upsell opportunities, and fostering long-term relationships.
  • Sales Executive: A role that involves generating new business through prospecting, lead generation, and closing deals, while also nurturing existing client relationships.
  • Product Manager: A position responsible for guiding the development and implementation of new products/services based on market research, customer needs, and business goals.

How to Learn

The job role of a Business Relationship Manager in the United Kingdom is projected to witness significant growth in the market. Over the past 10 years, there has been an increasing demand for professionals in this role, with a steady rise in employment opportunities. With increasing complexity in the business landscape and the need for effective stakeholder management, the demand for Business Relationship Managers is expected to grow further. According to recent data points from Google, there is a positive outlook for this position, with a wide range of job opportunities expected to be available in the future.