Description

Business support managers are responsible for day-to-day oversight of business operations. They must have in-depth knowledge of the entire business and the duties of all employees. In addition, the business support manager must oversee employee performance and take corrective measures as necessary. This manager is often the first contact for outside vendors and is responsible for creating and maintaining vendor contacts and contracts. They are also responsible for business cash flow and purchasing.Business support managers must possess many skills, including excellent interpersonal and communication skills. Business support managers must be leaders in the workplace and provide excellent customer service. Additionally, they must be able to analyze potential and actual problems and develop solutions. Business support managers must be able to function at a high level independently, yet also work well with others. Proficiency with basic computer programs is needed as well.A bachelor's degree in business management or a similar field is the general desired entry point for employment as a business support manager. Possession of a master of business administration (MBA) may be highly preferred. In addition, employers also look for certifications and experience in a related field. Certifications in various computer and technological areas, as well as fluency in a foreign language, may be beneficial.

Roles & Responsibilities

As a Business Support Manager with 0-3 years of experience in Australia, your main responsibilities include:

  • Assisting in the day-to-day operations of the business, such as managing administrative tasks, scheduling meetings, and maintaining records. You will handle various administrative tasks, coordinate meetings, and maintain accurate records for smooth business operations.
  • Supporting the team by providing administrative and logistical assistance, including organizing travel arrangements and managing expense reports. You will assist the team by managing travel arrangements, handling expense reports, and providing logistical support.
  • Collaborating with different departments to gather and analyze data, prepare reports, and contribute to business improvement initiatives. You will work closely with various departments, collecting and analyzing data, preparing reports, and contributing to business improvement projects.
  • Assisting in the implementation of business processes, monitoring their effectiveness, and suggesting improvements to enhance operational efficiency.

Qualifications & Work Experience

For a Business Support Manager, the following qualifications are required:

  • Strong leadership abilities to effectively manage and guide a team, ensuring smooth operations and high productivity.
  • Excellent problem-solving skills to analyze complex business challenges and develop innovative strategies for improvement.
  • Exceptional communication and interpersonal skills to effectively collaborate with stakeholders at all levels, both internal and external.
  • Proficient in business management and financial analysis to assess performance metrics, identify growth opportunities, and make data-driven decisions.

Essential Skills For Business Support Manager

1

Database Administration

2

Operations Management

3

People Management

Skills That Affect Business Support Manager Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Database Administration

4%

Operations Management

6%

People Management

7%

Career Prospects

The role of a Business Support Manager is crucial in ensuring smooth operations and support for a business. For individuals with 0-3 years of work experience in Australia, here are four alternative roles to consider:

  • Operations Coordinator: A position that involves coordinating and optimizing day-to-day operations, streamlining processes, and ensuring efficient resource allocation.
  • Project Administrator: A role focused on supporting project managers, organizing project documentation, tracking progress, and coordinating project activities.
  • Customer Success Associate: A position that involves managing customer relationships, providing support and assistance, and ensuring customer satisfaction.
  • Sales Support Specialist: A role that supports the sales team by handling administrative tasks, managing customer inquiries, and assisting with sales strategies.

How to Learn

According to recent data from Google, the role of Business Support Manager in Australia is projected to experience significant growth in the market. Over the past 10 years, there has been a consistent increase in job opportunities for this position. In the future, with the expanding business landscape, the demand for skilled Business Support Managers is expected to continue to rise. This will lead to a substantial number of employment opportunities becoming available in this field. The data suggests a positive outlook for individuals seeking to pursue a career as a Business Support Manager in Australia.