Client service directors, also known as accounts managers are accountable for ensuring that a company's relationship with its customers. They must maintain an excellent retention rate and building long-term relationships with customers who are repeat clients. They handle the company's accounts, interact with customers and ensure the satisfaction of clients.Directors of client services may be in charge of attracting new customers to the organization. When they have a potential client to sign a contract, they contact the client regarding the services or products and ensure that there aren't any issues and that the customer is satisfied. Directors of client services are expected to act when a customer is dissatisfied and are usually the first person that a customer contacts if there's an issue.If the director of client services is selling products or services to potential clients, they might offer small-scale training sessions for their customers on how to utilize their product. This will ensure that the customer is aware of how the system works, and allows them to ask questions prior to the beginning in the partnership. Particularly in the case of new software designed for computers this will ensure that the client is able to operate the program and spot any glitches or bugs before they release it.Directors of client services must possess excellent communication skills since they have to address any issues or concerns clients have. They also need to be innovative because they could be helping the marketing department to come up with innovative ways to attract new customers. They usually have a vast experience in business management or sales, and an undergraduate degree in a related area.

The role of Client Services Director in the United Kingdom is expected to witness significant growth in the market. Over the last 10 years, analysis suggests a steady increase in demand for professionals in this position. With the expanding business landscape, the number of employment opportunities in this field is projected to rise considerably in the future. Reliable data points from Google indicate the positive trend and suggest a promising outlook for individuals pursuing a career as a Client Services Director in the UK.

How to Learn

As a Client Services Director with 6-9 years of experience in the United Kingdom, your main responsibilities include:<ul><li> Managing and nurturing client relationships to ensure satisfaction and retention. Develop and maintain strong relationships with clients while addressing their needs and concerns.</li><li> Overseeing the delivery of client projects and campaigns to ensure successful execution. Monitor project timelines, budgets, and resources to ensure timely and effective delivery.</li><li> Providing strategic guidance to clients by understanding their business objectives and market trends. Analyze market trends, competitors, and industry insights to provide valuable strategic advice.</li><li> Leading and mentoring a team of client services professionals to enhance service quality.</li></ul>

Roles & Responsibilities

Average take home Salary for a Client Services Director in United Kingdom is around $87202 per year

Salary Breakup

Client service directors, also known as accounts managers are accountable for overseeing the business's relationship with its customers. They must maintain an excellent retention rate and building long-term relationships with customers who are repeat clients. They handle the company's accounts, interact with customers and ensure the satisfaction of clients.

Breakup	Range
Base Salary	null - null
Bonus	null - null
Commisssion	null - null
Profit Sharing	null - null
Total Pay	null - null

Client Services Director

Salary Breakup

Skills That Affect Client Services Director Salaries

Explore

More

Get in Touch with Us