A deputy operations manager is appointed to take the role that of an operations director in instances of need and is accountable for ensuring the proper running of the company when the manager is not available. They typically perform hands-on operation tasks and also manage the administrative duties of the company. They also strive to improve the efficiency of the company by providing an effective and relevant information to operations managers. Assistant operations managers need to be organized and focused and proficient in scheduling and are capable of managing the calendar of operations managers' activities.
A manager assistant generally requires a bachelor's degree or equivalent experience in the field of administrative assistant. They require an organized and efficient ability to keep the records of the operations manager and prepare reports. Communication skills that are strong, both on the phone as well as on the ground, is essential and they must also be capable of effectively communicating instructions by the operation manager employees. They should also be able to effectively instruct employees, talk to customers, whether they are existing or new, and provide recommendations to increase the revenue of their business when it is feasible. Communicating with new employees and effectively training their employees is crucial. Communication with upper management is also essential.