Restaurants are typically divided into two major management areas: back of house (including kitchen, storage, and dishwashing areas) and front of house (the dining room, lobby, and any lounge or bar areas.) The person who oversees the latter area at a dining establishment is the front of house manager.Front of house managers oversee the interview and hiring processes for positions such as servers, hosts, bussers, and bartenders. They also oversee, direct, and actively participate in the training of personnel in these positions. Additionally, front of house managers supervise the cleanliness and upkeep of the dining room and guest contact areas, including restrooms and any closet or coat check areas. Finally, the front of house manager supervises individual shifts, helping ensure that dining guests are served in a manner that meets the standards set by the restaurant.In addition to these supervisory roles, a front of house manager typically assists with budget forecasting as it applies to labor cost and operating supplies. Some front of house managers in locations with bars or lounges may also be tasked with inventory and cost control regarding liquor costs as well. Front of house managers must always look for opportunities to minimize waste and maximize sales.The educational background required for front of house manager positions varies. Some employers prefer applicants with a postsecondary degree in hospitality or customer service, although practical experience may be given equal or greater weight in many institutions. Previous experience in a restaurant environment is generally required, and prior managerial experience may be required or preferred.

According to Google, the role of Front of House Manager in Australia is projected to experience steady growth in the job market. Over the past 10 years, there has been an increasing demand for professionals in this role, indicating its importance in the industry. With the booming hospitality sector and the need for effective customer service, it is expected that there will be numerous employment opportunities available in the future for Front of House Managers. Overall, this position is expected to continue offering promising career prospects and play a vital role in the Australian job market.

How to Learn

As a Front of House Manager with 0-3 years of experience in Australia, your main responsibilities include:<ul><li> Manage daily operations of the front desk, ensuring smooth check-in and check-out processes and addressing guest inquiries. Oversee the front desk staff, assign duties, and provide training as needed.</li><li> Maintain a welcoming and organized reception area, ensuring cleanliness and proper signage. Supervise the cleanliness and appearance of the lobby, ensuring a positive first impression for guests.</li><li> Coordinate room reservations and bookings, ensuring accurate and timely information is communicated to guests. Monitor room availability, handle reservations, and update the booking system as needed.</li><li> Assist in resolving guest complaints or issues, providing excellent customer service and ensuring guest satisfaction.</li></ul>

Roles & Responsibilities

Average take home Salary for a Front of House Manager in Australia is around $32967 per year

Salary Breakup

The Front of House Manager is responsible for overseeing all operations at the front of the restaurant, ensuring excellent customer service and smooth functioning. They coordinate with the waitstaff, host/hostess, and other front of house employees to ensure efficiency and resolve any issues. The Front of House Manager also handles reservations, seating arrangements, and manages customer complaints or concerns to ensure a positive dining experience. They are responsible for maintaining the cleanliness and organization of the front of the house area.

Front of House Manager

Salary Breakup

Skills That Affect Front of House Manager Salaries

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