Description

The positions of a corporate travel consultant are usually available in travel agencies, particularly those who regularly deal with corporate clients. The job of a consultant is frequently communicating with corporate clients to assist in booking reservations and to provide price estimates as required. This involves determining the most effective solutions that are in line with the company's policies and preferences in order to keep customers satisfied. It also requires meticulously maintaining the profiles of each customer so that they can earn points through reward programs and can have any specific requests met.

The travel consultant for corporate clients typically is in a very individualistic environment, therefore the ability to work under minimal supervision is essential. Other essential skills include judgment, organization abilities, and the ability to effectively communicate via phone and email. While there aren't any particular educational requirements, the majority of jobs require at least four years of experience in travel consultants. Equipment and tools used for this job may differ depending on the company, however Apollo GDS and SABRE are typical; knowledge of these tools may be necessary prior to applying for the job.

Physical requirements for this position are typically limited to normal use of computers and typing. The hours of work are usually restricted to normal business hours However, other shifts could be offered at certain companies. The majority of the work is performed in an office space that is indoor Teleconferencing and telecommuting could be a possibility with certain employers.

Roles & Responsibilities

As a Corporate Travel Consultant with 9+ years of experience in the United States, your main responsibilities include:

  • Managing corporate travel itineraries, including flights, accommodations, and ground transportation, ensuring seamless travel arrangements for clients.
  • Providing expert advice and guidance on travel policies, visa requirements, and travel safety to ensure compliance and smooth travel experiences.
  • Building and maintaining strong relationships with clients, airlines, hotels, and other travel providers to secure the best rates, benefits, and services for corporate travelers.
  • Resolving any travel-related issues or emergencies promptly and efficiently, offering 24/7 support to clients during their travel journeys.

Qualifications & Work Experience

For a Corporate Travel Consultant job role, the following qualifications are required:

  • In-depth knowledge of travel industry practices, including airline reservations, hotel bookings, ground transportation, and travel itineraries. This includes proficiency in using travel reservation systems and online booking platforms.
  • Excellent customer service skills to provide personalized travel solutions, handle client inquiries, and address any issues that may arise during the travel process.
  • Strong attention to detail and organizational abilities to manage multiple client bookings simultaneously, ensuring accuracy in travel arrangements, ticketing, and documentation.
  • Proficient communication skills, both written and verbal, to effectively interact with clients, vendors, and colleagues, ensuring clear and concise communication regarding travel plans, changes, and policies.

Essential Skills For Corporate Travel Consultant

1

Financial Planning

2

Business Management

3

Consulting Skills

Career Prospects

The role of a Corporate Travel Consultant is crucial in providing efficient and effective travel solutions for businesses. With 9+ years of experience in the United States, individuals in this role can consider exploring alternative positions that leverage their expertise. Here are following options to consider:

  • Travel Operations Manager: A role that involves overseeing and optimizing travel operations, managing vendor relationships, and implementing cost-saving strategies.
  • Global Mobility Specialist: A position focused on managing international assignments and relocations for employees, including immigration processes, housing, and cultural integration.
  • Meeting and Event Planner: A role that involves organizing and coordinating corporate meetings, conferences, and events, including logistics, vendor management, and budgeting.
  • Business Development Manager: A position focused on identifying and acquiring new clients, growing business relationships, and developing strategic partnerships to expand the company's corporate travel portfolio.

How to Learn

The role of Corporate Travel Consultant in the United States is expected to experience steady growth in the market. Over the next 10 years, this job role is projected to see an upward trend in terms of demand and opportunities. With increasing globalization and the expansion of businesses, the need for travel management and consultation services will continue to rise. According to current data from Google, the employment opportunities for Corporate Travel Consultants are expected to increase significantly in the future, providing a promising outlook for individuals pursuing a career in this field.