Description

Collection Managers supervise a company's financial collection department, invoicing clients correctly and receiving payment on time.

Some titles for Collection Manager are:

  • Collections Analyst: They evaluate a company's or individual's riskiness in credit extension and repayment collection. The analysts are in charge of negotiating data processing contracts.
  • Collections Representative: They collect payment for past-due bills via calls and messages, email, or, in some cases, personal appointment scheduling.
  • Collections Coordinator: They are responsible for following up on past due invoices and reviewing and analyzing invoices generated for sponsored projects to ensure their accuracy by comparing them to the invoice schedule in the project agreement.

Roles & Responsibilities

Some responsibilities of the Collection Manager are:

  • Teamworking of staff activities to ensure a smooth and efficient department, reducing the number of cases that are overlooked, Creating goals that complement the company's overarching business goals, and coordinating staff to meet and exceed targets regularly.
  • Creating reports and analyzing data for the department, minimizing the number of clients who discontinue working with the company.
  • Maintaining awareness of any legislative procedural debt collection training and training and mentoring staff members in the collections department.

Qualifications & Work Experience

Major educational qualifications required for Collections Manager are:

  • Bachelor’s degree in finance, accounting, or a related field.
  • Experience as a collections manager.
  • Experience with accounting software such as Quickbooks and General Ledger and advanced knowledge of MS Excel.
  • The ability to work accurately and independently.
  • Good verbal and written communication skills.
  • Excellent analytical skills and an eye for detail.
  • Outstanding leadership and managerial skills.
  • Strong time and people management skills.
  • Ability to work to strict deadlines.

Essential Skills For Collections Manager

1

Accounting Fundamentals

2

Cash Flow

3

Management Accounting

4

Account Reconciliation

5

Data Collection

Career Prospects

Collection Manager is one of the most popular and in-demand job profiles, and it's a good job because there are numerous opportunities for advancement and long-term employment. One can start as a Collection Manager and later progress to Office Manager, Branch Manager, and Controller. Eventually, one can achieve the title of Business Manager-Finance Manager or Assistant Director Of Finance. Some alternate job roles for Collection Manager are:

  • Billing Specialist: Manages and handles billing processes, ensuring accuracy and timely payments.
  • Customer Service Specialist: Provides exceptional customer service, resolving inquiries and ensuring customer satisfaction.
  • Credit Specialist: Evaluates and manages credit applications, assisting in risk assessment and credit control.
  • Account Specialist: Manages and maintains client accounts, ensuring smooth transactions and client satisfaction.
  • Office Manager: Oversees office operations, including administrative tasks and coordination of resources.
  • Accounts Receivable Analyst: Analyzes and manages accounts receivable, ensuring accurate record-keeping and timely collections.
  • Accounts Receivable Clerk: Handles accounts receivable tasks, including invoicing, payments, and reconciliation.
  • Resolution Specialist: Resolves customer issues and disputes, providing effective solutions and maintaining customer relationships.

How to Learn

Other sectors, such as Billing Managers and Medical Biller specialists, will see higher positions in medical science. The Healthcare industry is actively looking for well-trained, knowledgeable professionals. As a result, various Medical Biller jobs offer competitive pay. According to the Bureau of Labour Statistics, the Medical Billing industry is expected to grow by 15% through 2024, and nearly 30,000 job openings over the next seven years.
Collection Manager in another sector, like a Bank Clerk job, is one of the safest jobs that pay less but has other benefits. Millions of young people aspire to work in this field. In recent years, there have been 16,000 to 20,000 vacancies in private and state-owned banks. Bank Clerk makes it evident that the competition in this field is excessive.