Description

The jobs of the clerical assistant usually take place in the office which is why they are usually during normal working hours (although this may vary based on the business). Clerical assistants are the masters of all jobs in an office. Particularly, they are needed to perform a variety of phone duties they answer and monitor calls, as well as make phone calls for supervisors at the office.

The assistants to the secretary should also be familiar working with office computers and software, such as spreadsheets and word processing. They often have to write or type correspondence or documents for their supervisors and other employees. Therefore, having a solid understanding of spelling and grammar is an advantage for those working in clerical positions. Clerical assistants also be responsible for sorting and dispersing mail in smaller offices which do not have a separate mail room. They're also required to do a large amount of filing and sorting, and making documents by putting data into templates when required. They will also be responsible for maintaining and requisitioning office equipment according to the required inventory levels to ensure that their companies can run.

In all this it is evident that among the abilities required to be successful in the field of clerical assistance is an organized mind. The standard education required for this job is an high school diploma or GED however, any previous knowledge or education in office administration is an advantage for employers hiring for this job.

Roles & Responsibilities

As a Clerical Assistant with 0-3 years of experience in the United Kingdom, your main responsibilities include:

  • Assisting with general office tasks such as filing, data entry, and photocopying.
  • Managing incoming and outgoing correspondence, including mail, email, and phone calls.
  • Organizing and maintaining office supplies and equipment, ensuring proper stock levels.
  • Providing administrative support to colleagues, including scheduling meetings, preparing documents, and maintaining records.

Qualifications & Work Experience

For a Clerical Assistant job role, the following qualifications are required:

  • Strong administrative skills to handle various clerical tasks such as managing appointments, filing documents, and organizing office supplies effectively.
  • Proficient computer skills, including knowledge of spreadsheet software and word processing applications, to create and update reports, spreadsheets, and correspondence.
  • Excellent communication abilities, both written and verbal, to interact with clients, colleagues, and vendors in a professional and courteous manner.
  • Attention to detail and accuracy to ensure error-free data entry, record-keeping, and documentation, maintaining confidentiality and privacy of sensitive information.

Essential Skills For Clerical Assistant

1

Inventory Management

2

Office Management

3

Documentation

4

Document Management

Skills That Affect Clerical Assistant Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Office 365

3%

Data Entry

6%

Customer Service

1%

Career Prospects

The Clerical Assistant role is an entry-level position that provides valuable administrative support. For individuals with 0-3 years of experience in the United Kingdom, here are following alternative roles to consider:

  • Administrative Coordinator: A role that involves coordinating and organizing administrative tasks, managing schedules, and assisting with project management.
  • Customer Service Representative: A position focused on providing excellent customer support, handling inquiries and resolving issues, and maintaining customer satisfaction.
  • Data Entry Specialist: A role that requires accurate and efficient data entry, organizing and verifying information, and ensuring data integrity.
  • Office Assistant: A position that encompasses various administrative tasks such as answering phone calls, managing correspondence, organizing meetings, and maintaining office supplies.

How to Learn

The clerical assistant role in the United Kingdom is projected to grow steadily in the market. A 10-year analysis shows an upward trend in demand for clerical assistants, indicating a stable and promising future for this job role. With the increasing digitization and automation of administrative tasks, clerical assistants are expected to play a crucial role in managing and organizing information effectively. As a result, there will be a significant number of employment opportunities available in the future for individuals in this position. Overall, the clerical assistant role in the UK is expected to see consistent growth, offering a promising career path.