Program assistants are employed in many areas and utilize communications and administrative skills to influence the daily operations of business. Program assistants are employed in a variety of fields or organisations, ranging from non-profit organizations to technology companies up to Fortune 500 companies. However, the main tasks of the position remain the same.
The majority of program assistants perform the routine office tasks, such as transcription, answering the phones, recording as well as data entry and responding to any concerns of customers. Other tasks depend on the assistant's company and their industry. For instance, a program assistant for a non-profit organisation could be in charge of making contact with donors, writing grant proposals, or cooperating with local leaders to organize events for fundraising. Whatever the industry the program assistants should have excellent written and oral communication skills when in negotiating with supervisors, customers and customers. Additionally, they should be able to work in a multi-tasking manner while paying close focus on detail. In addition, they must to be reliable and committed to the objectives of the company.
The role of a program assistant can be elevated to higher positions within the organization, such as executive secretaries, administrative assistants and management of programs.