Description

A field application engineer combines technical expertise with knowledge of sales techniques to improve sales and set new organizational objectives. Day-to-day tasks performed by these engineers include maintaining relationships with consultants, sub-contractors, inspectors, and potential clients on a regular basis. They also have to be capable of pitching their company, helping to grow sales and spread awareness. Internally, the field application engineer needs to audit and review protocols and procedures to ensure they are optimal for promoting growth in sales.Companies that hire field application engineers range from electrical companies to manufacturing companies, and most employers involve heavy use of technology with clients. Their work may be performed in both an indoor and outdoor environment, but they generally work mostly in an office environment. These engineers typically work during regular business hours, but overtime and flexibility for travel and projects may also be required at times. Some field application engineers may work independently without much contact aside from clients and partners, while others require extensive internal cooperation within a small team.The basic requirement for a position in this field is a bachelor's degree in an appropriate field that ensures a high level of specialized knowledge; additional education may be required or preferred. Relevant work experience - including management or supervising experience - is needed as well. Proven reliability and expertise, along with business and interpersonal skills, are crucial for this position. Field application engineers also must have proficiency with basic computer programs, organizational skills, and communication skills.

Roles & Responsibilities

As a Field Application Engineer with 0-3 years of experience in Australia, your main responsibilities include:

  • Collaborating with customers to understand their technical requirements and providing appropriate solutions.
  • Assisting in the installation, configuration, and troubleshooting of hardware and software systems.
  • Conducting product demonstrations and training sessions to educate customers on the usage and benefits of the company's products.
  • Gathering customer feedback and relaying it to the engineering team for product improvement and development.

Qualifications & Work Experience

For a Field Application Engineer, the following qualifications are required:

  • In-depth technical knowledge to understand and troubleshoot complex engineering systems and components.
  • Strong problem-solving skills to analyze customer requirements and provide tailored technical solutions.
  • Excellent communication abilities to effectively articulate technical information to both technical and non-technical stakeholders.
  • Project management skills to handle multiple projects simultaneously, ensuring timely delivery and customer satisfaction.

Essential Skills For Field Application Engineer

1

Troubleshooting

2

Electronics

3

Electrical Systems

Skills That Affect Field Application Engineer Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Customer Service

15%

Career Prospects

The role of a Field Application Engineer is crucial in ensuring effective technical support and customer satisfaction. For professionals with 0-3 years of experience in Australia's engineering industry, here are four alternative roles to consider:

  • Sales Engineer: A position that involves promoting and selling technical products or services, building relationships with clients, and providing technical expertise during the sales process.
  • Product Support Engineer: A role focused on providing technical assistance and troubleshooting to customers, resolving product-related issues, and ensuring customer satisfaction.
  • Application Support Analyst: A position that involves providing technical support for software applications, troubleshooting problems, and assisting users in maximizing the functionality of the software.
  • Quality Assurance Engineer: A role that involves ensuring product quality and compliance with specifications, conducting tests and inspections, identifying defects, and recommending improvements to enhance product performance and reliability.

How to Learn

The field application engineer role in Australia is projected to experience significant growth in the market. According to a 10-year analysis, there is a strong upward trend for this job role. The demand for field application engineers is expected to increase, resulting in a substantial number of employment opportunities in the future. With the latest data points available from Google, it is evident that this position will witness a promising growth trajectory in terms of market demand and employment prospects in Australia.