Quality assurance coordinators are employed across a range of industries to make sure that the quality assurance standards of their companies and procedures are in place. They examine standards policies, procedures, and standards and implement programs to assess the effectiveness of current programs. They can also develop new procedures and standards.
The majority of Quality assurance specialists work within a corporate environment during normal working hours. Based on the type of industry the job may include reviewing data on the computer, taking representatives' calls, directing manufacturing and production, and conducting tests. They could also be involved in the creation of training guides, quality guidelines and workflow diagrams.
Quality assurance coordinators can collaborate with different departments within the organization. They often work with human resources in the development of training and assistance for employees. They may also collaborate with management to offer information regarding coaching and development. The upper management depends on their reports to establish trends and forecasts. They also collaborate with the IT (IT) group to communicate problems and develop solutions to improve the efficiency of business.
Quality assurance coordinators must hold a bachelor's degree in the field that is related to the industry they work in and also have previous experience in the field as well as an in-depth understanding of the requirements of the business. They should also show excellent skills in written and oral communication, and the ability to manage projects. A proficiency in spreadsheet and word processing software is often also required since the job demands continuous monitoring of data, in addition to interpretation as well as report-writing.