Hospitality Manager

The hospitality industry generally refers to businesses related to hotels, restaurants, and resorts. Typically, a hospitality manager oversees and supports customer-facing employees and departments in those businesses. He or she may be involved in training as well. Many hospitality managers also have purchasing and bookkeeping responsibilities as well.Much of a hospitality manager's duties will center on ensuring efficient, friendly, professional service to guests and customers. Hospitality managers involved in the hiring process will normally look for employees who possess both customer service experience and outgoing personalities. Most hotels and restaurants have standards and guidelines for desk clerks, porters, waiters, and bartenders to follow. The hospitality manager helps instill these skills and establish these standard. He or she enforces it by offering guidance to employees, assisting them, and offering support in difficult customer circumstances.To work as a hospitality manager, a person will usually be required to demonstrate aptitude, education, and practical experience. While many job candidates can get a hiring advantage from earning a community college or university degree in hospitality management, many companies also heavily value experience. In fact, many hospitality companies choose to hire from within. Hospitality managers typically work long weeks and are expected to work weekends and holidays. They are expected to be active, hands-on, and on their feet for long hours.

As a Hospitality Manager with 3-6 years of experience in the AE, your main responsibilities include:

• Overseeing daily operations, ensuring smooth functioning of all departments, and addressing any issues that may arise.Managing staff, monitoring performance, and providing guidance and training when needed.
• Developing and implementing strategies to improve customer satisfaction and enhance the overall guest experience.Conducting regular inspections and quality assessments to maintain high standards of service.
• Collaborating with various departments to coordinate events, promotions, and special projects.Managing budgets, negotiating contracts, and ensuring timely execution of plans.
• Monitoring industry trends, staying updated on market demands, and making recommendations for business growth.

The role of an Hospitality Manager is crucial in ensuring smooth operations and exceptional guest experiences. For professionals with 3-6 years of experience in the AE, here are four alternative roles to consider:

• Guest Relations Manager: A role focused on managing guest interactions, resolving issues, and ensuring guest satisfaction throughout their stay.
• Event Manager: A position that involves planning and executing events, conferences, and functions within the hospitality industry.
• Revenue Manager: A role that focuses on maximizing revenue and profitability by analyzing market trends, setting pricing strategies, and managing distribution channels.
• Operations Supervisor: A position that involves overseeing the day-to-day operations of a hotel or resort, including managing staff, maintaining quality standards, and ensuring guest satisfaction.

According to recent data from Google, the role of Hospitality Manager in the United Arab Emirates is projected to experience significant growth in the market. Over the past 10 years, there has been a consistent increase in the demand for this position. This trend is expected to continue, creating a promising job market for aspiring Hospitality Managers. Google does not provide specific information on the number of employment opportunities that will be available in the future, but the projected growth suggests a positive outlook with numerous job openings in the hospitality industry.