Description

Operations supervisors deal with the day-to-day issues that arise in the course of business. They need to know to whom they can turn in crisis and must be familiar with company policies and procedures. When state or municipal inspectors arrive, they need to respond adequately. Also, the operations supervisor must meet with supervisors, keep abreast of all policy changes, and follow relevant safety procedures. For operations to occur smoothly and on schedule, the operation supervisor must be able to deal with any emergency that arises within the company or outside the workplace (such as issues with suppliers). While the job typically occurs during regular business hours, the operations supervisors often is expected to be on call on nights and weekends.Operations supervisors typically have a four-year degree in business or a relevant field, as well as safety certifications. They must be hard working, intelligent, and organized. A good operation supervisor also is self-motivated, a good communicator, and a good listener. They must be comfortable working inside the office, as well as working outside in the field.

Roles & Responsibilities

As an Operations Supervisor with 3-6 years of experience in Australia, your main responsibilities include:

  • Oversee daily operations, ensuring smooth workflow, and addressing any operational issues promptly.
  • Coordinate and manage a team of employees, providing guidance, training, and performance evaluations.
  • Monitor and analyze key performance indicators KPIs to assess operational efficiency and implement process improvements.
  • Collaborate with other departments to streamline operations, optimize resource allocation, and achieve organizational goals.

Qualifications & Work Experience

For an Operations Supervisor, the following qualifications are required:

  • Leadership skills to effectively guide and supervise a team, ensuring smooth operations and adherence to established processes.
  • Excellent organizational abilities to manage diverse tasks, prioritize workload, and meet multiple deadlines.
  • Strong problem-solving and decision-making capabilities to address operational issues promptly and implement effective solutions.
  • Effective communication skills to interact with team members, stakeholders, and senior management, facilitating clear and concise information sharing.

Essential Skills For Operations Supervisor

1

Operational Support

2

Operations Management

3

Project Management

4

Problem Solving

Skills That Affect Operations Supervisor Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Operations Management

5%

Job Scheduling

18%

Career Prospects

The role of an Operations Supervisor is crucial in ensuring smooth operations and productivity. For individuals with 3-6 years of experience in Australia, here are four alternative roles to consider:

  • Warehouse Manager: This position involves overseeing warehouse operations, inventory management, and logistics to optimize efficiency and meet customer demands.
  • Supply Chain Coordinator: A role focused on coordinating and optimizing the movement of goods, materials, and information across the supply chain to ensure timely delivery and cost-effectiveness.
  • Quality Assurance Manager: This role involves implementing and maintaining quality standards, conducting inspections, and ensuring compliance with regulations to deliver high-quality products or services.
  • Project Coordinator: A position that involves coordinating and managing projects, ensuring deadlines are met, resources are allocated effectively, and stakeholders are informed throughout the project lifecycle.

How to Learn

The job role of an Operations Supervisor in Australia is projected to experience significant growth in the market. According to a 10-year analysis, this position is expected to see a rise in demand, indicating a positive trend for employment opportunities. The industry demands efficient and effective supervisors to manage day-to-day operations. With technological advancements and increasing complexities in business operations, the need for skilled Operations Supervisors is expected to expand. Google's latest data points indicate a promising future for this role, with numerous employment opportunities in the coming years.