Medical and Health Services Manager

A medical and health services manager works for a health care institution such as a hospital, overseeing either the whole facility or a part of it. Although many medical and health services managers work in a hospital setting, they also work in small medical practices. The tasks that a medical and health services manager may carry out include clerical tasks such as accounting, creating and dispensing budgets, devising rate plans, and creating reports. They also manage a group of medical personnel and make sure they provide quality service.The medical and health services manager might also develop new health programs, discover areas in which training is necessary, and determine how this training can be implemented. The position might require directly recruiting employees and ensuring the facility is adequately staffed at all times, including through hiring and scheduling. Research skills are important to this position, as the medical and health services manager needs to be up to date on innovations and best practices related to medical procedures and equipment. The manager might also interact with patients to resolve disputes and or or to gain an understanding of their needs; therefore, customer service skills are very important.This position typically requires a minimum of a bachelor’s degree and extensive experience in a related position.

As a Medical and Health Services Manager with 9+ years of experience in Australia, your main responsibilities include:

• Oversee healthcare facility operations, ensuring efficient and high-quality delivery of medical services. Ensure smooth operations and quality healthcare delivery in the facility.
• Develop and implement strategic plans to improve patient care, safety, and satisfaction. Create and execute plans to enhance patient care, safety, and satisfaction.
• Manage budgets, financial resources, and billing processes to ensure financial viability. Handle financial aspects and maintain the financial stability of the healthcare facility.
• Lead and mentor healthcare staff, fostering a collaborative and supportive work environment.

For a Medical and Health Services Manager, the following qualifications are required:

• Extensive knowledge of healthcare regulations and policies, including HIPAA and Medicaid/Medicare guidelines, to ensure compliance and adherence to legal requirements.
• Strong leadership skills to effectively manage a multidisciplinary team and foster a collaborative work environment, promoting synergy and optimal performance.
• Excellent communication and interpersonal skills to engage with healthcare professionals, stakeholders, and patients, facilitating effective coordination and cooperation.
• Exceptional problem-solving abilities to identify operational inefficiencies, develop strategic initiatives, and implement process improvements, ensuring the delivery of high-quality healthcare services.

The role of a Medical and Health Services Manager is crucial for overseeing healthcare operations and ensuring quality patient care. For professionals with 9+ years of experience in Australia's healthcare industry, here are four alternative roles to consider:

• Hospital Administrator: A position that involves managing the administrative aspects of a hospital, including budgeting, staffing, and policy development.
• Healthcare Consultant: A role focused on providing expert advice to healthcare organizations, helping them improve operations, implement new technologies, and optimize patient care.
• Health Informatics Manager: A position that combines healthcare knowledge with information technology expertise to manage and analyze healthcare data, support electronic health record systems, and ensure data security and privacy.
• Healthcare Program Manager: A role involving the planning, implementation, and evaluation of healthcare programs and initiatives, with a focus on improving patient outcomes and population health.

According to Google, the projected growth of Medical and Health Services Manager roles in Australia is strong. Over the next 10 years, this job role is expected to experience significant growth in the market. This growth indicates a promising future for individuals seeking employment opportunities in this field.