Description

Network operations managers are the main person responsible for managing the operation of a data center principally through the leadership and coaching of an entire group of network engineers. They also have to be accountable for the strategic planning and implementation and ensuring that the data center is always ahead of the curve with regard to storage capacity processing power, storage capacity, and connectivity. The management's responsibilities include preparing annual budgets, assessing current and future needs for infrastructure as well as the decommissioning strategy of older infrastructure prior to the expiration of its life-cycle. Network operations managers take a role in recruitment as well as training new staff, as well. It is usually an all-time job which is performed in an office environment however, overtime could be needed when emergencies or outages arise.

A network operations manager must to hold a bachelor's degree from a computer science program or another related field, although a master's degree is usually preferred. A minimum of three years' experience working in the data center, either as an engineer for networks or as an operations manager for networks, is usually required. Additionally the network operations managers typically require certification for the specific technology used in a particular data center, for example Cisco equipment for a general-use data centre as well as SeaChange VoD for a data center that specializes on streaming videos.

Roles & Responsibilities

As a Network Operations Manager with 6-9 years of experience in the United States, your main responsibilities include:

  • Managing and overseeing the daily operations of the network infrastructure, ensuring smooth functioning and maximum uptime.
  • Developing and implementing network security measures to protect the organization's data and infrastructure from cyber threats.
  • Leading a team of network engineers and technicians, providing guidance, training, and support in resolving complex network issues.
  • Collaborating with cross-functional teams to design and execute network improvement projects, ensuring scalability, efficiency, and adherence to industry best practices.

Qualifications & Work Experience

For a Network Operations Manager job role, the following qualifications are required:

  • In-depth knowledge of network infrastructure and technologies to effectively design, implement, and optimize network architectures.
  • Strong problem-solving skills to identify and resolve network-related issues, ensuring minimal downtime and maximum network performance.
  • Experience in managing and configuring network devices, such as routers, switches, and firewalls, to maintain a secure and reliable network environment.
  • Excellent leadership and communication abilities to oversee a team of network engineers, coordinate with cross-functional teams, and effectively communicate network strategies and updates to stakeholders.

Essential Skills For Network Operations Manager

1

Network Protocols

2

Network Model

3

Network Administration

Skills That Affect Network Operations Manager Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

ITIL

6%

Network Security

18%

Operations Management

3%

People Management

16%

Project Management

2%

CISCO Network Certification

6%

Career Prospects

The role of the Network Operations Manager is crucial in ensuring smooth network operations and maintenance. Professionals with 6-9 years of experience in the United States can explore various alternative roles within the industry. Here are following options to consider:

  • Senior Network Engineer: This role involves advanced network design, optimization, and troubleshooting tasks, requiring in-depth technical expertise.
  • IT Infrastructure Manager: A position focused on overseeing the organization's overall IT infrastructure, including networks, servers, and storage systems.
  • Service Delivery Manager: This role focuses on managing the delivery of network services, ensuring customer satisfaction, and maintaining service level agreements.
  • Systems Administrator: This position involves managing and maintaining computer systems, including servers, networks, and software applications.

How to Learn

The Network Operations Manager role in the United States is expected to experience strong growth in the market. Over the past 10 years, this position has exhibited a steady increase in demand due to the growing reliance on technology and communication networks. As the digital landscape expands, more organizations are recognizing the importance of effective network operations management. This trend is predicted to continue, leading to a higher number of employment opportunities for individuals in this field in the future. According to Google's latest data, the projected growth for Network Operations Managers is optimistic, making it a promising career choice within the tech industry.