Description

The positions of a corporate travel consultant are usually available in travel agencies, particularly those who regularly deal with corporate clients. The job of a consultant is frequently communicating with corporate clients to assist in booking reservations and to provide price estimates as required. This involves determining the most effective solutions in line with the company's policies and preferences in order to keep customers satisfied. It also requires meticulously maintaining the profiles of each customer so that they can earn points through reward programs and can have any specific requests met.

The travel consultant for corporate clients typically is in a very individualistic environment, therefore the ability to work under minimal supervision is essential. Other essential skills include judgment, organization skills and an ability to effectively communicate through phone and email. While there aren't any particular educational requirements, the majority of jobs require at least four years of experience in travel consultants. Equipment and tools used for this job may differ depending on the company, however Apollo GDS and SABRE are typical; knowledge of these tools may be necessary prior to applying for the job.

Physical requirements for this position generally limit the job to regular use of computers and typing. The hours of work are usually restricted to normal business hours However, other shifts could be offered at certain companies. The majority of the work is performed in a workplace that is indoor Teleconferencing and telecommuting could be a possibility with certain employers.

Roles & Responsibilities

As a Corporate Travel Consultant with 6-9 years of experience in the United Kingdom, your main responsibilities include:

  • Managing corporate travel bookings, ensuring seamless arrangements and adhering to travel policies and budgets.
  • Providing expert advice on travel options, itineraries, and visa requirements.
  • Building and maintaining strong relationships with clients and suppliers.
  • Resolving travel-related issues, such as flight cancellations or changes, and ensuring smooth travel experiences for clients.

Qualifications & Work Experience

For a Corporate Travel Consultant job role, the following qualifications are required:

  • In-depth knowledge of travel industry practices, including airline reservations, hotel bookings, ground transportation, and travel itineraries. This includes proficiency in using travel reservation systems and online booking platforms.
  • Excellent customer service skills to provide personalized travel solutions, handle client inquiries, and address any issues that may arise during the travel process.
  • Strong attention to detail and organizational abilities to manage multiple client bookings simultaneously, ensuring accuracy in travel arrangements, ticketing, and documentation.
  • Proficient communication skills, both written and verbal, to effectively interact with clients, vendors, and colleagues, ensuring clear and concise communication regarding travel plans, changes, and policies.

Essential Skills For Corporate Travel Consultant

1

Financial Planning

2

Business Management

3

Consulting Skills

Career Prospects

For a Corporate Travel Consultant with 6-9 years of experience in the United Kingdom, there are several alternative roles to explore within the industry. Here are following options:

  • Corporate Travel Manager: A role that involves overseeing the entire travel program for a company, including policy development, vendor management, and cost optimization.
  • Global Mobility Specialist: A position focused on managing international assignments and relocation processes for employees, ensuring compliance with immigration and tax regulations.
  • Meeting and Event Planner: A role that involves organizing and coordinating corporate meetings, conferences, and other events, including venue selection, logistics management, and budgeting.
  • Travel Technology Specialist: A position focused on optimizing travel systems and technologies, including implementing online booking tools, managing travel platforms, and providing technical support.

How to Learn

The job role of a Corporate Travel Consultant in the United Kingdom is projected to experience steady growth in the market. According to a 10-year analysis, employment opportunities for this role are expected to increase significantly. With the rise in business travel and globalization, the demand for skilled Corporate Travel Consultants is anticipated to rise. Google data supports this projection, highlighting the increasing number of companies and individuals traveling for business purposes. Therefore, it is expected that the future will present ample employment opportunities for Corporate Travel Consultants in the region.