Description

A national account manager who is a key player is accountable for establishing strong relationships with current and potential clients. They have to meet the corporate sales targets and ensure that they satisfy all client requirements. In addition, the primary National Account Manager is responsible of managing relationships with clients at the top level of the organization and working with decision makers in the creation of guidelines and policies related to managing accounts. Account managers need to respond quickly to client complaints and problems, ensuring that their relationships are strong. It is typically an all-time job that is performed in an office environment however, overtime could be necessary based on the requirements of the business. It is also possible to travel to visit customers.

Regarding education, the key national account managers typically need to hold a bachelor's degree that is relevant to the area in which the business operates. Certain companies may require having a higher degree. Employers generally require at minimum 10 years of leadership experience, as well as an impressive track record of achieving goals and working in complicated organizations. They should also have excellent interpersonal, communication and multitasking abilities. They must be able to work by themselves with little supervision, and also working in a group setting.

Roles & Responsibilities

As a Key National Account Manager in the United Kingdom with 3-6 years of experience, your main responsibilities include:

  • Build and maintain strong relationships with key national accounts, ensuring customer satisfaction and retention. Develop and execute account strategies to meet sales targets and maximize revenue from national accounts.
  • Identify and pursue new business opportunities within existing national accounts. Analyze account performance and market trends to proactively identify upselling and cross-selling opportunities.
  • Collaborate with internal teams to ensure seamless execution of account plans and customer requirements. Coordinate with marketing, product, and operations teams to deliver customized solutions and resolve any customer issues.
  • Provide regular reporting and analysis of account performance, highlighting key insights and recommending strategic adjustments.

Qualifications & Work Experience

For a Key National Account Manager job role, the following qualifications are required:

  • Candidates must have a demonstrated history of successfully managing national accounts and achieving sales targets. This includes experience in building strong relationships with key stakeholders and negotiating favorable deals.
  • The role requires individuals who can develop and implement effective sales strategies to maximize revenue and market share. Candidates should have the ability to analyze market trends, identify opportunities, and devise innovative approaches to drive business growth.
  • Strong verbal and written communication skills are essential for effectively presenting proposals, negotiating contracts, and building strong relationships with clients. The ability to collaborate with cross-functional teams and influence stakeholders is also crucial.
  • Key National Account Managers need to analyze sales data, market trends, and customer insights to identify growth opportunities and formulate informed business strategies.

Essential Skills For Key National Account Manager

1

Accounting Fundamentals

2

Accounting Skills

3

Financial Accounting

4

Public Affairs

Career Prospects

The Key National Account Manager position is crucial for managing key accounts and fostering business relationships. If you have 3-6 years of work experience in the United Kingdom, here are following alternative roles you can consider:

  • Sales Manager: Take on a leadership role in managing a sales team, setting targets, and driving revenue growth.
  • Business Development Manager: Focus on identifying and pursuing new business opportunities, expanding the company's customer base, and driving market growth.
  • Customer Success Manager: Build and maintain strong relationships with key customers, ensuring their satisfaction, retention, and driving upsell opportunities.
  • Category Manager: Specialize in a specific product category and oversee its development, marketing strategies, and profitability.

How to Learn

The role of Key National Account Manager in the United Kingdom is projected to experience steady growth in the market. Over the past 10 years, the job role has shown consistent expansion, with increasing demand for professionals in this field. This trend is expected to continue in the future, creating numerous employment opportunities. Google data points reveal a positive outlook for the position, highlighting the significance of Key National Account Managers in managing and nurturing strategic client relationships to drive sales and business growth. With the market poised for further development, the role of a Key National Account Manager in the United Kingdom is expected to continue its upward trajectory.